Support » Plugin: UpdraftPlus WordPress Backup Plugin » Uploading to Google Drive not working

  • I have a PRO version and this is driving me crazy.
    Uploading to Google Drive sistematically fails, and the plugin developers are not clear and transparent about what’s happening.
    They clearly have a problem, because if you look at the “upload new plugin” feature in WordPress dashboard, in the details page of their plugin all links to this page and to customer’s reviews have been removed.
    Also the plugin description is made of ten words.
    They have a responsibility towards the people who have paid the plugin, and WordPress.org should look into what they are doing with their page on the marketplace.

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi @extramax

    Thanks for your feedback here.

    “Uploading to Google Drive sistematically fails, and the plugin developers are not clear and transparent about what’s happening.”
    > Can you please elaborate more on this? May we know what issue are you experiencing? Please send a support request using this form for premium users – https://updraftplus.com/paid-support-requests/. Please send us as much details as possible about the issue.

    “They clearly have a problem, because if you look at the “upload new plugin” feature in WordPress dashboard, in the details page of their plugin all links to this page and to customer’s reviews have been removed.”
    > Please can you send us a screenshot of this issue? You cannot attach files here so please use an online tool like prnt.sc or upload to cloud storage and share link to us.

    You can see all the description for the free version here – https://wordpress.org/support/plugin/updraftplus/

    For UpdraftPlus Premium, you can visit our website here.

    For Google Drive add-on, you can also see all the information here – https://updraftplus.com/shop/google-drive-enhanced/ and we also have a video tutorial from our Youtube channel https://www.youtube.com/watch?v=8AyNWJ6EvuY.

    I hope that helps and if you have more questions, please don’t hesitate to reach to our support channel from our website.

    Best Wishes,
    Bryle

Viewing 1 replies (of 1 total)
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