Support » Fixing WordPress » Uploading Image Results in Security Alert yet File is Clean

  • This happened with two jpg files. When I tried uploading them, WP gave me the following message:

    Security Alert
    The file you are uploading was rejected by the server.
    It probably contents viruses or trojans that can damage your website

    Do not attempt to upload it again as your IP address may be blocked.

    Aside from the poor grammar (i.e., “It probably contents”), the files I uploaded were and are clean files. I scanned them with my own antivirus, plus used the scans at this site: https://www.virustotal.com/en/

    In both cases the file was perfectly clean. Yet, for some reason the server says they are not. One file, maybe. Two files? Unlikely. So I tried five more files that I know (and verified) as being clean. The server said those five were each contaminated. I doubt all seven files are corrupt when scans show all seven are clean.

    URL: http://www.johnrothra.com

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