Title: Uploading image profile
Last modified: September 17, 2018

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# Uploading image profile

 *  [lasueur](https://wordpress.org/support/users/lasueur/)
 * (@lasueur)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/uploading-image-profile/)
 * Hi,
    Unfortunately I cannot upload or modify user’s picture or at least nothing
   changes. I have the last update of the plugin. Best Regards, G

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Calin Vingan](https://wordpress.org/support/users/calinvingan/)
 * (@calinvingan)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/uploading-image-profile/#post-10702327)
 * Hi,
 * Please check /wp-content/uploads/gravatar directory and add the write permission.
 * From your linux command line you can set it like this:
    chmod 777 /path/to/folder
 * If you have SFTP you can set the permission from your SFTP software.
 * I checked and this is the only logical reason why you can’t upload the images.
 * Calin
 *  [schwingen](https://wordpress.org/support/users/pancheshnyi/)
 * (@pancheshnyi)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/uploading-image-profile/#post-10746099)
 * Hello,
 * I had the same issue and it was not due to access permission. I had to rename
   the filename to low-case and it started to work again.
 * BR / Sergey
 *  [kevinditscheid](https://wordpress.org/support/users/kevinditscheid/)
 * (@kevinditscheid)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/uploading-image-profile/#post-10781560)
 * Same here.
 * The Plugin apparently converts the file name to lower case, after it has been
   copied with the upper case filename to the final destination in wp-content/uploads/
   gravatar
    I guess this happens in wp-content/plugins/starbox/models/UserSettings.
   php in the addImage method.
 * Kind regards Kevin

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Uploading image profile’ is closed to new replies.

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 * 3 replies
 * 4 participants
 * Last reply from: [kevinditscheid](https://wordpress.org/support/users/kevinditscheid/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/uploading-image-profile/#post-10781560)
 * Status: not resolved