“Uploading a file fails for any reason” on mobile devices

  • Resolved mdawart

    (@mdawart)


    6 years, 1 month ago

    Hi, I am getting the error Uploading a file fails for any reason when uploading files from mobile – e.g. Android 10 Chrome 83 https://imgur.com/a/BoW6LYv but it is uploaded and sent with the mail anyway?

    • This topic was modified 6 years, 1 month ago by mdawart.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    6 years, 1 month ago

    Hello @mdawart , may I know what version of File Upload are installed?

    Can you also include the link of your site?

    Thread Starter mdawart

    (@mdawart)

    6 years, 1 month ago

    Wow, thank you for the fast reply. I added the URL to the thread and I am using Version 1.3.2 of your plugin.

    I got the feedback that it is not happening on iOS / Safari.

    Thread Starter mdawart

    (@mdawart)

    6 years, 1 month ago

    Updated to Pro Version 2.0.5 – now I got a size limit warning instead?

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    6 years, 1 month ago

    You need to increase file size limit.

    You may try this, adjust the file types according to your needs.

    Limit : 20MB

    [mfile* upload-file-123 limit:20971520 filetypes:mp3|mp4|wav|ogg max-file:10]

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    6 years, 1 month ago

    The error still persist in your android phone?

    Thread Starter mdawart

    (@mdawart)

    6 years, 1 month ago

    Hm seems to be a server setting, now getting The uploaded file exceeds the upload_max_filesize limit.

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    6 years, 1 month ago

    @mdawart , email me for assistance. (glenmongaya@gmail.com)

    I can help you to setup the Pro version.

    Thread Starter mdawart

    (@mdawart)

    6 years, 1 month ago

    Works now, was a setting on the server side. Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘“Uploading a file fails for any reason” on mobile devices’ is closed to new replies.