Support » Plugin: GroupDocs.Viewer for Cloud » Upload to groupdocs

  • I was surprised that upload goes to Groupdocs’ site. Not to my own site’s wordpress media storage. This was not mentioned clearly in advance. And paying after 14 days neither.

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  • Plugin Author groupdocs


    Hi smartiny,

    Thanks for getting in touch, and for trying GroupDocs Viewer plugin!

    Please check the Installation section of the plugin submission page here. There you can see a description of where files are hosted and should be uploaded to work with GroupDocs Viewer plugin for WordPress. In the Installation and FAQ sections we explain that files and documents are stored in a GroupDocs account and the plugin uses the account’s GUID to retrieve and show the document on a WP page.

    Also, you do not have to pay after the 14 day trial. When you register a new account you have 14 days trial period of the personal plan, but after this period you are automatically switched to the free plan. All this information is releated to the GroupDocs account required to host the files, and can be found at GroupDocs website.

    We are really sorry if some information is missing from our description of the plugin. We are always looking for improvements, so we are working on submission update now. The description will be rewritten and note about GroupDocs account will be added.

    Many thanks,
    GroupDocs Support Team (SZ)

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