Upload Timeout Problem Loading a Theme (2 posts)

  1. rosse1
    Posted 1 year ago #

    I am having problems in wordpress trying to upload the xml sample data file through the wordpress import tool. It continues to timeout after 60 seconds (approximately) on a particular line in the xml code and I cannot figure it out....as I do not know where to look for the line in the sample data xml file and even if I did find it, I would not know how to change the xml file (save it) because it is comes from a website (at least it appears to). I need to know how to change this time to a much longer period....or is that really the problem? I have not been able to get a response from the folks that I purchased the theme through. Any help is appreciated.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    I'm sorry but as you appear to be using a commercial theme, you need to seek support from the theme's developer/vendor. We do not support commercial products here.

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