Hi Joseph,
I can see from your error message that it is in reference to a plugin called dgrundel-woo-product-importer? That is not our plugin, as the code is sitting in a directory called woocommerce-product-importer. I would suggest reaching out to them, or if you are using Product Importer, it could be a conflict and would suggest removing the dgrundel plugin and trying again.
All the best,
Byron
Thread Starter
Joseph
(@xmsmmgrs)
You are right. Sorry for that! I did try your plugin but it also gave me an error: Your CSV file upload has expired, re-upload it from the opening import screen.
I did uninstall the other one.
Hi Joseph,
It could be a problem with the file name that is causing the error. Please will you hard refresh the page (shift f5), try renaming your import file eg. import.csv -> import1.csv, reselect the new import file and see if it will run the import as normal.
All the best,
Byron
Thread Starter
Joseph
(@xmsmmgrs)
Actually, in my case the problem was that the file was too big. I reduced the filesize and it worked.
