Title: Upload Profile gets stuck on Processing
Last modified: February 22, 2025

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# Upload Profile gets stuck on Processing

 *  Resolved [trukero](https://wordpress.org/support/users/trukero/)
 * (@trukero)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/upload-profile-gets-stuck-on-processing/)
 * Hi,
 * I’m experiencing an issue with image uploads on my WordPress site, specifically
   with the cover photo in the Ultimate Member plugin. I’m unable to upload images,
   it gets stuck on processing. I’ve tried the following steps to troubleshoot, 
   but the issue persists:
    1. **Checked the Community Role of the user**
       I ensured the correct role is assigned
       to the user, but the issue remains.
    2. **Enabled CORS in .htaccess (for multisite)**
       I added the header to allow cross-
       origin requests as suggested, but it didn’t resolve the issue.
    3. **Checked Image File Size**
       I verified that the image size is within the limits
       set in Ultimate Member settings and PHP configuration.
    4. **Permissions**
       I checked the permissions for the `wp-content/uploads/ultimatemember`
       directory, ensuring it has the correct read/write/execute permissions.
 * I am using the following versions of plugins:
    - Ultimate Member: 2.9.2
    - WordPress: 6.7.2
    - PHP: 8.2.27
 * I would appreciate any suggestions on resolving this issue. Has anyone else encountered
   a similar problem? If so, how did you fix it?
 * Thanks in advance for your help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupload-profile-gets-stuck-on-processing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/upload-profile-gets-stuck-on-processing/#post-18322561)
 * [@trukero](https://wordpress.org/support/users/trukero/)
 * From your page’s HTML:
 * > Performance optimized by W3 Total Cache.
 * Have you tried to disable caching for all of the UM pages?
 * [https://docs.ultimatemember.com/article/1595-caching-problems](https://docs.ultimatemember.com/article/1595-caching-problems)
 *  Thread Starter [trukero](https://wordpress.org/support/users/trukero/)
 * (@trukero)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/upload-profile-gets-stuck-on-processing/#post-18325918)
 * It seems the issues is gone after updating to the latest version of UM Version
   2.10.0. It will keep you post it.
 *  Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/)
 * (@yuriinalivaiko)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/upload-profile-gets-stuck-on-processing/#post-18490744)
 * Hi [@trukero](https://wordpress.org/support/users/trukero/)
 * This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Upload Profile gets stuck on Processing’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [Yurii](https://wordpress.org/support/users/yuriinalivaiko/)
 * Last activity: [11 months, 3 weeks ago](https://wordpress.org/support/topic/upload-profile-gets-stuck-on-processing/#post-18490744)
 * Status: resolved