Title: Upload not Working
Last modified: August 26, 2017

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# Upload not Working

 *  Resolved [liam2017](https://wordpress.org/support/users/liam2017/)
 * (@liam2017)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/upload-not-working-19/)
 * Hello everyone,
    I am transferring my website to a new hosting provider and I
   am having importing problems. The website is not live and I have no other options.
   The importing stops at around 50%. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Borislav Angelov](https://wordpress.org/support/users/bangelov/)
 * (@bangelov)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/upload-not-working-19/#post-9448872)
 * Hi
 * Could you please try to upload the file via FTP and place it in [WordPress]/wp-
   content/ai1wm-backups and then from Backups page of the plugin you can click 
   restore. Please try that approach and see if it works on your end. We observed
   that issue due to network connectivity issues, some uploads may fail, because
   upload is a first step of import process.
 *  [tomtom898](https://wordpress.org/support/users/tomtom898/)
 * (@tomtom898)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/upload-not-working-19/#post-9452921)
 * I have the same issue and did as requested with a 250mb backup sent via ftp.
 * Then backupsand then restore and still stuck at “Done preparing blogs”.
 * It spins for hours and hours.
 * As with the normal upload I can’t stop the import. I have to exit and that crashes
   the site and I have to reinstall WordPress. I am on my third install of wordpress
   to try and move the site.
    -  This reply was modified 8 years, 11 months ago by [tomtom898](https://wordpress.org/support/users/tomtom898/).
 *  Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/)
 * (@yaniiliev)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/upload-not-working-19/#post-9463930)
 * [@tomtom898](https://wordpress.org/support/users/tomtom898/)
    Open your backup
   file in [http://traktor.servmask.com](http://traktor.servmask.com) Do you have
   any mu-plugins? If you do, delete them from your website and try to access it
   again.
 *  [tomtom898](https://wordpress.org/support/users/tomtom898/)
 * (@tomtom898)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/upload-not-working-19/#post-9464391)
 * Got it – Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Upload not Working’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-migration/assets/icon-256x256.png?rev=2458334)
 * [All-in-One WP Migration and Backup](https://wordpress.org/plugins/all-in-one-wp-migration/)
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 * 4 replies
 * 4 participants
 * Last reply from: [tomtom898](https://wordpress.org/support/users/tomtom898/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/upload-not-working-19/#post-9464391)
 * Status: resolved