Support » Plugin: Drag and Drop Multiple File Upload - Contact Form 7 » Upload issue

Upload issue

  • vishal1988

    (@vishal1988)


    3 months ago

    We are using the pro version for my client and It’s giving a critical error when using 2 upload fields. When both fields is not required and you leave one unfilled, you will not be able to submit the form.

    Support is not good as we tried 2 contact them many times and they are not responding

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Glen Mongaya

    (@glenwpcoder)

    3 months ago

    Hi @vishal1988 , thanks for you review.

    I’m very sorry, but we didn’t receive any email regarding this issue, maybe I missed your email or something.

    May I know the exact name or email who was requested for support?

    Thanks.

    Thread Starter vishal1988

    (@vishal1988)

    3 months ago

    We send the request to this email: glenmongaya@gmail.com
    Sender Name: Kishan
    From email: kishan@cmsminds.com

    Below is the issue:

    Plugin Version: 2.10.9

    Payment ID (In Receipt)(for PRO version) : 10255

    2 Upload buttons are not working in 1 form.

    https://elev8booking.com/register/?artist_id=1086&artist_name=Alan%20Lott

    Please click here and follow the steps and here you can get upload file options

    Plugin Author Glen Mongaya

    (@glenwpcoder)

    3 months ago

    Yeah, I got your email it was sent last december 14.

    I’ve got a lot of message and test email or support in my inbox and was not able to read your request.

    Anyway, I still want to help you and see what cause the issue.

    I will reply to your email.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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