Title: Upload Issue
Last modified: August 20, 2016

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# Upload Issue

 *  [mfeulner](https://wordpress.org/support/users/mfeulner/)
 * (@mfeulner)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/)
 * When I try to upload photos/logo artwork, etc I keep getting the message below.
   Can anyone help me with this.
 * “Arnold 11.2.JPG” has failed to upload due to an error
    Unable to create directory/
   mnt/stor2-wc1-dfw1/393797/400291/www.drbigmike.net/web/content/wp-content/uploads/
   2012/01. Is its parent directory writable by the server?

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502751)
 * Try changing the permissions on the wp-content directory to 766. If you still
   have problems, try 767, 775 or 777. Once your uploads are working, change the
   permissions on wp-content back to 755 again and check that everything still works
   OK.
    [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions)
 *  Thread Starter [mfeulner](https://wordpress.org/support/users/mfeulner/)
 * (@mfeulner)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502769)
 * This is going to sound stupid but someone else had set this up for me (they are
   no longer around) and I can’t seem to find the wp-content directory. Where would
   I access this. Thank you
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502783)
 * In the folder where you installed WordPress.
 *  Thread Starter [mfeulner](https://wordpress.org/support/users/mfeulner/)
 * (@mfeulner)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502816)
 * Ahhhh, that’s my problem. The people who installed it did not do it on this computer.
   Can I re-install wordpress on this computer without destroying the work that 
   has already been done?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502845)
 * You don’t install WordPress on your computer. It is installed on the remote server
   that houses your site.
 *  Thread Starter [mfeulner](https://wordpress.org/support/users/mfeulner/)
 * (@mfeulner)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502913)
 * Ok. Found it. Changed the permission to the different settings. No luck, still
   getting the same message when I try to upload.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502945)
 * Which folder did you change the permissions on?
 *  Thread Starter [mfeulner](https://wordpress.org/support/users/mfeulner/)
 * (@mfeulner)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502953)
 * I went to wp-content and at first just changed the uploads setting ( which was
   set at 644) and when that did not work I changed all the settings in that folder.
   I tried all the settings you mentioned but still no luck.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502954)
 * Contact your hosts for assistance. You may have a folder ownership issue.
 *  Thread Starter [mfeulner](https://wordpress.org/support/users/mfeulner/)
 * (@mfeulner)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502981)
 * Thank you…spoke to them. Had to reset the location of the uploads to the default
   settings and it worked. Thanks for your help.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Upload Issue’ is closed to new replies.

## Tags

 * [media](https://wordpress.org/support/topic-tag/media/)
 * [server](https://wordpress.org/support/topic-tag/server/)
 * [writable](https://wordpress.org/support/topic-tag/writable/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 10 replies
 * 2 participants
 * Last reply from: [mfeulner](https://wordpress.org/support/users/mfeulner/)
 * Last activity: [14 years, 4 months ago](https://wordpress.org/support/topic/upload-issue-4/#post-2502981)
 * Status: not resolved

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