Title: Upload image button not working Last modified: November 25, 2021 --- # Upload image button not working * Resolved [boacomunicacao](https://wordpress.org/support/users/boacomunicacao/) * (@boacomunicacao) * [4 years, 6 months ago](https://wordpress.org/support/topic/upload-image-button-not-working-2/) * Hi! * I have some problem to update the image using “Announcement Image”. It show a blank screen and i can’t upload it. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupload-image-button-not-working-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * [henningaa](https://wordpress.org/support/users/henningaa/) * (@henningaa) * [4 years, 6 months ago](https://wordpress.org/support/topic/upload-image-button-not-working-2/#post-15103703) * Hi boacomunicacao, * Thanks for reaching out. * I changed my WP language to Português do Brasil too, so I can try to reproduce the described behavior. * After choosing the “Anúncios de imagem” ad type the “selecionar imagem” button does not work, correct? * I suggest testing this also using [the Health Check plugin](https://wpadvancedads.com/plugin-theme-conflicts/#Check_for_conflicts_using_the_Health_Check_plugin) to test if another plugin or theme is interfering here. You can also [check for script errors within your browsers console](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/). * Please let me know about your findings. * Best regards, Henning * Thread Starter [boacomunicacao](https://wordpress.org/support/users/boacomunicacao/) * (@boacomunicacao) * [4 years, 6 months ago](https://wordpress.org/support/topic/upload-image-button-not-working-2/#post-15103798) * Hi! * This started to work suddenly and we was looking for the reason why this works, its looks like if ‘action’ attribute was setted on url its works, if not, its just shows a white screen… we noticed that looking in edit page where this attribute was setted and works normally. - This reply was modified 4 years, 6 months ago by [boacomunicacao](https://wordpress.org/support/users/boacomunicacao/). * [henningaa](https://wordpress.org/support/users/henningaa/) * (@henningaa) * [4 years, 6 months ago](https://wordpress.org/support/topic/upload-image-button-not-working-2/#post-15103863) * Hi boacomunicacao, * Thanks for the feedback. * So, the links are now back to normal, and you can click and upload images as requested? Have had you the chance to try the Health Check plugin to see if other components of your website were interfering here? * Please close this topic if the problem was solved, or let me know if you need anything else. * Best regards, Henning * Thread Starter [boacomunicacao](https://wordpress.org/support/users/boacomunicacao/) * (@boacomunicacao) * [4 years, 6 months ago](https://wordpress.org/support/topic/upload-image-button-not-working-2/#post-15104730) * Hi! * I had edited the previous message. I think I found out where the problem is… * This started to work suddenly and we was looking for the reason why this works, its looks like if ‘action’ attribute was setted on url its works, if not, its just shows a white screen… we noticed that looking in edit page where this attribute was setted and works normally. * Please check it! * [henningaa](https://wordpress.org/support/users/henningaa/) * (@henningaa) * [4 years, 6 months ago](https://wordpress.org/support/topic/upload-image-button-not-working-2/#post-15105750) * Hi boacomunicacao, * Thanks for the reply. * I was unable to reproduce this issue on my test page. * Can you please let me know where exactly you see the links without the “action” attribute? * Does the issue persist on your page while using[ the Health Check plugin](https://wpadvancedads.com/plugin-theme-conflicts/#Check_for_conflicts_using_the_Health_Check_plugin) and activating Advanced Ads only? * Best regards, Henning * Thread Starter [boacomunicacao](https://wordpress.org/support/users/boacomunicacao/) * (@boacomunicacao) * [4 years, 6 months ago](https://wordpress.org/support/topic/upload-image-button-not-working-2/#post-15107394) * I’ve used the Health Check Plugin but the issue persists. When I create a new ad, I check the “Image ad” option and click the “Upload Image” button, it shows a white screen. If I edit the url adding the “action” parameter, the page will reload and it will work. * For example: * URL: mydomain.com/wp-admin/post-new.php?post_type=advanced_ads * URL with “action” parameter: mydomain.com/wp-admin/post-new.php?post_type=advanced_ads& action= * [henningaa](https://wordpress.org/support/users/henningaa/) * (@henningaa) * [4 years, 6 months ago](https://wordpress.org/support/topic/upload-image-button-not-working-2/#post-15117176) * Hi boacomunicacao, * Thanks, for the reply. * While the Health Check plugin does not helped here, we now need to dig deeper in your WordPress installation, what might cause this issue and removing this part of the URL in the first place. * I suggest [trying the WP_DEBUG mode](https://wordpress.org/support/article/debugging-in-wordpress/) and also creating a debug log file while trying to create a new image ad and adding a creative. * This should collect all errors happening during this process. * Please let me know about your findings. * Best regards, Henning * [henningaa](https://wordpress.org/support/users/henningaa/) * (@henningaa) * [4 years, 6 months ago](https://wordpress.org/support/topic/upload-image-button-not-working-2/#post-15145860) * Hi boacomunicacao, * Does the debug log help identifying any issues? * Please let me know if the issue is solved, or you’ll need further assistance. * Best regards, Henning Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Upload image button not working’ is closed to new replies. * ![](https://ps.w.org/advanced-ads/assets/icon-256x256.gif?rev=2773443) * [Advanced Ads – Ad Manager & AdSense](https://wordpress.org/plugins/advanced-ads/) * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-ads/#faq) * [Support Threads](https://wordpress.org/support/plugin/advanced-ads/) * [Active Topics](https://wordpress.org/support/plugin/advanced-ads/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-ads/unresolved/) * [Reviews](https://wordpress.org/support/plugin/advanced-ads/reviews/) * 8 replies * 2 participants * Last reply from: [henningaa](https://wordpress.org/support/users/henningaa/) * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/upload-image-button-not-working-2/#post-15145860) * Status: resolved