Title: upload header image issue
Last modified: August 21, 2016

---

# upload header image issue

 *  [rene_p](https://wordpress.org/support/users/rene_p/)
 * (@rene_p)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/upload-header-image-issue/)
 * Hi,
 * I am using theme Twenty Eleven 1.3 and am having issues with the header. I am
   trying to change the header to a new one. I upload a png file that is the exact
   same size as the current one (1000×288). Once uploaded it shows up in the crop
   and publish editor and I cannot seem to be able to save the whole image. It forces
   the crop halfway in the image resulting in having only half the image in the 
   header. What am I doing wrong?
 * Thanks,
 * Rene

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/upload-header-image-issue/#post-4029302)
 * Site url?
 * Why are you using an old copy of WordPress? Were you aware that your site is 
   currently running a very real risk of being hacked? You need to upgrade WordPress
   asap.
 *  Thread Starter [rene_p](https://wordpress.org/support/users/rene_p/)
 * (@rene_p)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/upload-header-image-issue/#post-4029344)
 * Thanks for that. I downloaded and upgraded to the latest version. I still have
   the issue of uploading and changing the header however. Site url is wlusa.ca
 * Thanks
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/upload-header-image-issue/#post-4029351)
 * That doesn’t look liker the original Twenty Eleven theme to me. Re-upload a fresh,
   unpacked, copy of the Twenty Eleven folder to wp-content/themes using [FTP](http://codex.wordpress.org/FTP_Clients)
   or whatever file management application your host provides.
    [http://wordpress.org/themes/twentyeleven](http://wordpress.org/themes/twentyeleven)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘upload header image issue’ is closed to new replies.

 * 3 replies
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/upload-header-image-issue/#post-4029351)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics
