Title: upload file problem
Last modified: August 20, 2016

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# upload file problem

 *  [gavlino](https://wordpress.org/support/users/gavlino/)
 * (@gavlino)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/upload-file-problem-1/)
 * while adding an upload button I’m getting a red warning message “Cannot create
   folder /” with some technical info beginning with “is_dir() [function.is-dir]:
   open_basedir restriction in effect. File(/) is not within the allowed path(s):”
   The same message appears later on my website above the contact form.” How can
   I fix this problem?
 * [http://wordpress.org/extend/plugins/easy-contact-forms/](http://wordpress.org/extend/plugins/easy-contact-forms/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [frantsch](https://wordpress.org/support/users/frantsch/)
 * (@frantsch)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/upload-file-problem-1/#post-3409349)
 * Same problem on my site using easy contact forms. Assume, the rights of the folder
   in which the plugin wants to create a subfolder needs to be 777. But: In which
   directory does the plugin try to create the /files folder?
 *  [henspu01](https://wordpress.org/support/users/henspu01/)
 * (@henspu01)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/upload-file-problem-1/#post-3409416)
 * have the same problem. is there anyone with a solution?
 *  Thread Starter [gavlino](https://wordpress.org/support/users/gavlino/)
 * (@gavlino)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/upload-file-problem-1/#post-3409417)
 * After numerous attempts I finally gave up and installed Contact Form 7 with the
   upload button working great! In comparison with Easy Contact form the CF7 is 
   much more managable and user-friendly (even though it seems less customizable)–
   it took me 5 minutes to create a contact form I spent entire day creating in 
   CF7. Recommend to all of you!
 *  [frantsch](https://wordpress.org/support/users/frantsch/)
 * (@frantsch)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/upload-file-problem-1/#post-3409418)
 * Contact Form 7 is ok in terms of functionality, however not compatible with the
   latest WordPress Version! I had conflicts between CF7 and the Download Manager,
   Download Monitor, and WP-Filebase plugins. For this reason I switched to Easy
   Contact.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘upload file problem’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/easy-contact-forms_0073b3.svg)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-contact-forms/unresolved/)
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## Tags

 * [file](https://wordpress.org/support/topic-tag/file/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [upload](https://wordpress.org/support/topic-tag/upload/)

 * 4 replies
 * 3 participants
 * Last reply from: [frantsch](https://wordpress.org/support/users/frantsch/)
 * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/upload-file-problem-1/#post-3409418)
 * Status: not resolved