Support » Plugin: Gravity Forms Advanced File Uploader » Upload fails with server time out error

  • Hi there,

    We have been trying to use Advanced File Uploader and Gravity Forms for an incident report form. We’ve included multiple copies of the Advanced File Uploader element in the form (up to 8, hidden or revealed by conditional logic).

    We’ve got chunking enabled at 1mb and our php.ini and server settings shouldn’t have any issues with the file sizes that we’re passing through. However, we seem to be unable to get the form to submit properly.

    The error says, “Unable to Serve This Request. Site Temporarily Unavailable. Connection timed out – please try again.”

    If we only use one of the forms and upload three images, everything works well.

    On the upload boxes, the first one seems fine, but the additional ones say, “Your browser doesn’t have Flash, Silverlight, or HTML5 support.”

    We have cleared the cache and exempted this page from caching with WP Rocket.

    Any ideas? Thanks!

    The page I need help with: [log in to see the link]

  • The topic ‘Upload fails with server time out error’ is closed to new replies.