Title: Upload failed! Target folder doesn’t exist. Last modified: June 10, 2018 --- # Upload failed! Target folder doesn’t exist. * Resolved [Christopher Harden](https://wordpress.org/support/users/christopherharden/) * (@christopherharden) * [7 years, 11 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/) * I have tried everything and cannot get this to work. Please help. Page: [http://wilarywinn.staging.wpengine.com/file-upload/](http://wilarywinn.staging.wpengine.com/file-upload/) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupload-failed-target-folder-doesnt-exist%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/page/2/?output_format=md) [→](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/page/2/?output_format=md) * Plugin Author [nickboss](https://wordpress.org/support/users/nickboss/) * (@nickboss) * [7 years, 11 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10386000) * I tried to do an upload. I received an error that target folder does not exist. There is an option in the shortcode to auto-create the folder if it does not exist. Do you have it enabled? * Regards * Nickolas * Thread Starter [Christopher Harden](https://wordpress.org/support/users/christopherharden/) * (@christopherharden) * [7 years, 11 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10387642) * I did not have auto-create folder enabled. I enabled it and it is still not working. I am getting a 502 Bad Gateway error. * Plugin Author [nickboss](https://wordpress.org/support/users/nickboss/) * (@nickboss) * [7 years, 11 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10389979) * Something is preventing the plugin from uploading using AJAX. Probably some security settings. * Try disabling AJAX in the shortcode. There is a setting in General tab “Disable AJAX”. * Any change? * Nickolas * Thread Starter [Christopher Harden](https://wordpress.org/support/users/christopherharden/) * (@christopherharden) * [7 years, 11 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10392416) * I disabled AJAX and it is still not working. Any ideas? * Plugin Author [nickboss](https://wordpress.org/support/users/nickboss/) * (@nickboss) * [7 years, 11 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10397862) * 502 error again! * Do you have any security or cache plugins in our website? * Furthermore, do you have access to the Error Log of your web server? * Nickolas * Thread Starter [Christopher Harden](https://wordpress.org/support/users/christopherharden/) * (@christopherharden) * [7 years, 10 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10441047) * Hi there. * Sorry for the delayed response. I tested this on my own server of which I have complete control. I was able to get it to work except when using port 22 for sFTP. The use of sFTP is required for the instance that I shared with you. * Do you have a working instance that uses sFTP? * Plugin Author [nickboss](https://wordpress.org/support/users/nickboss/) * (@nickboss) * [7 years, 10 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10443861) * Hi, what error do you get now? and what is your shortcode? * Regards * Nickolas * [ther00kie](https://wordpress.org/support/users/ther00kie/) * (@ther00kie) * [7 years, 9 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10543766) * Hi [@nickboss](https://wordpress.org/support/users/nickboss/), * I’m experiencing the same issue. I have the libraries, but when ever I try to upload I get: * “i´m getting the same error: Target folder does not exist.” * this is my shortcode [wordpress_file_upload uploadpath=”” uploadpatterns=”*.*” maxsize=”1500″ createpath=”true” forcefilename=”true” accessmethod=”ftp” ftpinfo =”username:password@ftp.mysite.nl:s22″ useftpdomain=”true” forceclassic=”true”] * Plugin Author [nickboss](https://wordpress.org/support/users/nickboss/) * (@nickboss) * [7 years, 9 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10546405) * Hi, does username or password contain any (:) or (@) characters? * Nickolas * [ther00kie](https://wordpress.org/support/users/ther00kie/) * (@ther00kie) * [7 years, 9 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10546678) * No it does not, username has 1 uppercase and lowecase characters and the password is uppper/lowercase and numbers * [ther00kie](https://wordpress.org/support/users/ther00kie/) * (@ther00kie) * [7 years, 9 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10546706) * without sftp it works fine, but with sftp i get the error - This reply was modified 7 years, 9 months ago by [ther00kie](https://wordpress.org/support/users/ther00kie/). * Plugin Author [nickboss](https://wordpress.org/support/users/nickboss/) * (@nickboss) * [7 years, 9 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10549638) * Have you tried to connect to the FTP using an FTP client, like FileZilla? Does it connect with sftp (port 22)? * Nickolas * [ther00kie](https://wordpress.org/support/users/ther00kie/) * (@ther00kie) * [7 years, 9 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10550112) * Yes the connection works, the credentials are right. * Plugin Author [nickboss](https://wordpress.org/support/users/nickboss/) * (@nickboss) * [7 years, 9 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10550545) * Ok first try uploadpath to be “/”. If it still fails, try to set it to a subfolder, which exists in the ftp server, with adequate permissions for writing. * Nickolas * [ther00kie](https://wordpress.org/support/users/ther00kie/) * (@ther00kie) * [7 years, 9 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/#post-10550652) * It’s not working I tried: * [wordpress_file_upload uploadpath=”/” maxsize=”1500″ createpath=”true” forcefilename =”true” accessmethod=”ftp” ftpinfo=”**************:s22″ useftpdomain=”true” showtargetfolder =”true” askforsubfolders=”true” subfoldertree=”{root}/upload” adminmessages=” true”] * [wordpress_file_upload uploadpath=”” maxsize=”1500″ createpath=”true” forcefilename =”true” accessmethod=”ftp” ftpinfo=”**************:s22″ useftpdomain=”true” showtargetfolder =”true” askforsubfolders=”true” subfoldertree=”{root}/upload” adminmessages=” true”] * And also hard subfolder * [wordpress_file_upload uploadpath=”upload” maxsize=”1500″ createpath=”true” forcefilename =”true” accessmethod=”ftp” ftpinfo=”**************:s22″ useftpdomain=”true” showtargetfolder =”true” adminmessages=”true”] * [wordpress_file_upload uploadpath=”/upload” maxsize=”1500″ createpath=”true” forcefilename=”true” accessmethod=”ftp” ftpinfo=”**************:s22″ useftpdomain =”true” showtargetfolder=”true” askforsubfolders=”true” subfoldertree=”{root}/ upload” adminmessages=”true”] * [wordpress_file_upload uploadpath=”/upload/” maxsize=”1500″ createpath=”true” forcefilename=”true” accessmethod=”ftp” ftpinfo=”**************:s22″ useftpdomain =”true” showtargetfolder=”true” adminmessages=”true”] * [wordpress_file_upload uploadpath=”upload/” maxsize=”1500″ createpath=”true” forcefilename=”true” accessmethod=”ftp” ftpinfo=”**************:s22″ useftpdomain =”true” showtargetfolder=”true” adminmessages=”true”] Viewing 15 replies - 1 through 15 (of 24 total) 1 [2](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/page/2/?output_format=md) [→](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/page/2/?output_format=md) The topic ‘Upload failed! Target folder doesn’t exist.’ is closed to new replies. * ![](https://ps.w.org/wp-file-upload/assets/icon-256x256.png?rev=3252590) * [Iptanus File Upload](https://wordpress.org/plugins/wp-file-upload/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-file-upload/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-file-upload/) * [Active Topics](https://wordpress.org/support/plugin/wp-file-upload/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-file-upload/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-file-upload/reviews/) ## Tags * [ftp](https://wordpress.org/support/topic-tag/ftp/) * [upload](https://wordpress.org/support/topic-tag/upload/) * 24 replies * 3 participants * Last reply from: [ther00kie](https://wordpress.org/support/users/ther00kie/) * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/upload-failed-target-folder-doesnt-exist/page/2/#post-10595134) * Status: resolved