Upload failed. Target directory does not exist. (but it does)

  • Resolved srower

    (@srower)


    4 months ago

    We were using this plugin in its previous form for 7 years when it suddenly stopped working. We’ve made system updates, updated php, updated the plugin but still get the error “Upload failed! Target folder doesn’t exist.” The target folder does exist and has not changed. The folder is outside of “uploads” but we tried sending it to the uploads folder and it still doesn’t work. It is inside a member protected area. Directory permissions are good, file sizes are low, folder hasn’t changed, even disabled the security software to test and that didn’t fix it either. I don’t know where else to look to fix this. Any help is appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author nickboss

    (@nickboss)

    4 months ago

    Good evening, please send me the shortcode you use to check. Also, is the page public? Can I try to upload myself?

    Best Regards

    Nickolas

    Thread Starter srower

    (@srower)

    4 months ago

    Thank you, Nickolas. Here is the shortcode I’m using:

    [wordpress_file_upload uploadpath=”../wp-content/members/newsletters” fitmode=”responsive” uploadrole=”administrator, president” uploadpatterns=”*.pdf” maxsize=”10″ forcefilename=”true” placements=”title/filename+selectbutton+uploadbutton/userdata/message” uploadtitle=”Post Your File” selectbutton=”1. Select Your pdf File” uploadbutton=”2. Upload the File” successmessage=”File %filename% has uploaded. If your file was correctly named, you will be able to see it on the Newsletters page.” successmessagecolors=”#2e2f92,#EEFFEE,#2e2f92″]

    I have verified that the upload roles are correct when being used. It is not a public page though.

    Plugin Author nickboss

    (@nickboss)

    4 months ago

    Correct the uploadpath to this: /members/newsletters

    Let me know if it works.

    Nickolas

    Thread Starter srower

    (@srower)

    4 months ago

    Nickolas – you ROCK! I had tried every permutation… except that one… 🙁
    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 2 participants
  • Last reply from: srower
  • Last activity: 4 months ago
  • Status: resolved