Title: Upload Errors
Last modified: August 20, 2016

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# Upload Errors

 *  [andypuck92](https://wordpress.org/support/users/andypuck92/)
 * (@andypuck92)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/upload-errors-2/)
 * When I’m trying to upload media files to my website’s media library, the files
   just hang after reaching the “Crunching” portion of the process using the HTML5
   uploader. When using the browser-based uploader, I’m presented with an “Error
   saving media attachment” message after the file goes to the server…
 * Is anyone else having this problem? Is there a solution? :\

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [jon](https://wordpress.org/support/users/adiant/)
 * (@adiant)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/upload-errors-2/#post-2504110)
 * Without getting into the specifics of your situation, my own experience is that
   it is important to rule out host-based limits in memory and processor usage. 
   By testing with a very small media file.
 *  Thread Starter [andypuck92](https://wordpress.org/support/users/andypuck92/)
 * (@andypuck92)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/upload-errors-2/#post-2504111)
 * I’ve done that already, uploading a 100kb image and a 700kb video…same result,
   or a server time-out. Also, uploads were working well before upgrading the installation.
 * Do you need any more specifics in regards to the server?
 *  [jon](https://wordpress.org/support/users/adiant/)
 * (@adiant)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/upload-errors-2/#post-2504114)
 * I was thinking more like a 5KB image (typical 80×80 pixels), to start.
 *  Thread Starter [andypuck92](https://wordpress.org/support/users/andypuck92/)
 * (@andypuck92)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/upload-errors-2/#post-2504117)
 * Just tried that; same result.
 *  [jon](https://wordpress.org/support/users/adiant/)
 * (@adiant)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/upload-errors-2/#post-2504118)
 * Thanks for your patience. But that basically eliminates memory and processor 
   issues, which have been the main cause in the past. I’m going to have to let 
   others take over from here. Unfortunately, the documentation does not yet have
   a Troubleshooting section:
    [http://codex.wordpress.org/Inserting_Images_into_Posts_and_Pages#Troubleshoting](http://codex.wordpress.org/Inserting_Images_into_Posts_and_Pages#Troubleshoting)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Upload Errors’ is closed to new replies.

## Tags

 * [images](https://wordpress.org/support/topic-tag/images/)
 * [media](https://wordpress.org/support/topic-tag/media/)
 * [media library](https://wordpress.org/support/topic-tag/media-library/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [upload](https://wordpress.org/support/topic-tag/upload/)
 * [video](https://wordpress.org/support/topic-tag/video/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [jon](https://wordpress.org/support/users/adiant/)
 * Last activity: [14 years, 5 months ago](https://wordpress.org/support/topic/upload-errors-2/#post-2504118)
 * Status: not resolved

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