Title: Upload error when trying to install
Last modified: August 22, 2016

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# Upload error when trying to install

 *  [jpinkholliday](https://wordpress.org/support/users/jpinkholliday/)
 * (@jpinkholliday)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/upload-error-when-trying-to-install/)
 * I got this error when trying to upload the .zip file from the dashboard:
 * The uploaded file exceeds the upload_max_filesize directive in php.ini.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [rdellconsulting](https://wordpress.org/support/users/rdellconsulting/)
 * (@rdellconsulting)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/upload-error-when-trying-to-install/#post-5291646)
 * Are you uploading to a) hosted site, or b) localhost?
 * a) Contact your host
 * b) review your php.ini file
 * Does this happen with other Themes?
 *  Thread Starter [jpinkholliday](https://wordpress.org/support/users/jpinkholliday/)
 * (@jpinkholliday)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/upload-error-when-trying-to-install/#post-5291713)
 * not sure. I guess it’s a local host since its on my domain. I don’t know where
   he php.ini file is, or what to look for in it. It doesn’t happen with other themes,
   so I’ll just use one of the other ones. Thanks for responding.
 *  [ElectricFeet](https://wordpress.org/support/users/electricfeet/)
 * (@electricfeet)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/upload-error-when-trying-to-install/#post-5291821)
 * To install Customizr, you don’t need to upload a zip anyway. Just go to Appearance
   > Themes and click the “Add new” button at the top. Then search for Customizr
   and install from there.
 *  [bobdub](https://wordpress.org/support/users/bobdub/)
 * (@bobdub)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/upload-error-when-trying-to-install/#post-5291978)
 * I’m having this problem with customizr pro
    error message: The uploaded file 
   exceeds the upload_max_filesize directive in php.ini
 * My domain is on a big web host – one click install of wordpress. Some kind of
   file size limit? Have not had a problem in the past with uploading themes.
 * rdellconsulting – when you say “review your php.ini file” what am I looking for?
   
   Any thoughts?
 *  [Rocco Aliberti](https://wordpress.org/support/users/d4z_c0nf/)
 * (@d4z_c0nf)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/upload-error-when-trying-to-install/#post-5291979)
 * Hi,
    you should contact your provider and ask them to increase the upload_max_filesize
   in php.ini For any other issue with customizr-pro you can open a new topic [here](http://themesandco.com/support-forums/forum/customizr-pro/)
   😉
 *  [bobdub](https://wordpress.org/support/users/bobdub/)
 * (@bobdub)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/upload-error-when-trying-to-install/#post-5291980)
 * I found the answer in the customizr pro support forum
 * [http://www.avoiderrors.net/uploaded-file-exceeds-upload-max/](http://www.avoiderrors.net/uploaded-file-exceeds-upload-max/)
 * Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Upload error when trying to install’ is closed to new replies.

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 * 6 replies
 * 5 participants
 * Last reply from: [bobdub](https://wordpress.org/support/users/bobdub/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/upload-error-when-trying-to-install/#post-5291980)
 * Status: not resolved