Support » Plugin: WordPress Charts and Graphs Lite » Upload CSV File unavailable

  • Resolved NScarpa


    Hi, i read an article on wpbeginner about your plugin visualizer. I followed the instcruction on the article, but when i try to create a graph i can’t upload the csv file. The “upload a csv file” tab seems doesnt work. It remains closed and so i cant go on creating the chart

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi there! Do you see any errors in your browser’s console?

    No, there isnt any kind of error message displayed. Only I can’t “click” on upload a csv file. If i try to click it doesnt work. Later i’ll try to see if it works changing theme. Any idea?

    I tried changing theme and it works. So this means the theme is the problem. I use Enfold theme, you can find it there:

    If u have any idea how to solve this problem i would appreciate. Sorry for my poor english 🙂

    It is quite weird… That theme is premium and I don’t have it. Don’t know how can I check it…

    I understand. So however i would go on creating charts changing theme 😉 Thank you 🙂

    You are welcome. Let me know if you have anything else.

    I also had the same problem… after some digging, it looks like the problem is in /wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/js/avia-media.js, line 26:

    $.AviaElementBehavior.wp_media = $.AviaElementBehavior.wp_media || [];
    	$.AviaElementBehavior.wp_media_advanced =  function()
    		var $body = $("body"), file_frame = [], media =,

    The problem is that ‘wp’ is not defined in media =

    I changed the last line as follows:

    var $body = $("body"), file_frame = [], media = $.AviaElementBehavior.wp_media, //,

    Now everything works fine… I did not contact the Enfold team yet on the issue.
    Hope that helps,



    That solution is bad. Because It break the Page builder in Enfold. After I changed the code I can’t upload or change the background image in coloorboxes anymore.

Viewing 9 replies - 1 through 9 (of 9 total)
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