Title: upgrading to basic not working
Last modified: August 31, 2016

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# upgrading to basic not working

 *  Resolved [sacredcircle](https://wordpress.org/support/users/sacredcircle/)
 * (@sacredcircle)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/upgrading-to-basic-not-working/)
 * Hi there…
 * I just purchased an upgrade to Modula Basic (from the Lite), and am having trouble
   implementing it. When downloaded onto my computer, it was not in a zip file… 
   when I created a zip file with the included files, it said it installed, but 
   when I tried to activate it, it would erase it and say this fatal error… Fatal
   error: Cannot redeclare class ModulaHoverEffect in /home5/sacredc2/public_html/
   lisajrough/wp-content/plugins/Archive/Modula.php on line 1232
 * This is very frustrating. I decided to upgrade for the added support as well,
   and am unable to find a way to find support (other than this). There’s no phone
   number to call, and no link for support on Modula’s website. If I can’t get this
   to work, I want my money back. Please, someone help!
 * Much gratitude,
    Lisa
 * [https://wordpress.org/plugins/modula-best-grid-gallery/](https://wordpress.org/plugins/modula-best-grid-gallery/)

Viewing 1 replies (of 1 total)

 *  [Diego](https://wordpress.org/support/users/greentreelabs/)
 * (@greentreelabs)
 * [10 years ago](https://wordpress.org/support/topic/upgrading-to-basic-not-working/#post-7205466)
 * Hi Lisa! I’m sorry for the issue. The link to the support board is on the top
   menu on the web site [http://modula.greentreelabs.net](http://modula.greentreelabs.net)
   I hoped it was more visible, actually. (We don’t have a public phone number as
   we’re not native english speaker and also because of the different time zone).
 * However, I guess your problem can be easily solved by removing the Lite version.

Viewing 1 replies (of 1 total)

The topic ‘upgrading to basic not working’ is closed to new replies.

 * ![](https://ps.w.org/modula-best-grid-gallery/assets/icon-256x256.png?rev=3095828)
 * [Modula Image Gallery - Photo Grid & Video Gallery](https://wordpress.org/plugins/modula-best-grid-gallery/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Diego](https://wordpress.org/support/users/greentreelabs/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/upgrading-to-basic-not-working/#post-7205466)
 * Status: resolved