Title: upgrading plugin &#8211; connection info
Last modified: August 19, 2016

---

# upgrading plugin – connection info

 *  [hj](https://wordpress.org/support/users/hj/)
 * (@hj)
 * [16 years, 5 months ago](https://wordpress.org/support/topic/upgrading-plugin-connection-info/)
 * In my plugins it highlights some as automatically upgradeable. when I click this
   I get a asked for ‘connection information’, namely hostname, username and password.
 * What are these? I’m using the details I put in the config for the database, but
   it keeps rejecting them.
 * ???
 * HJ

Viewing 1 replies (of 1 total)

 *  [Shane G.](https://wordpress.org/support/users/shane-g-1/)
 * (@shane-g-1)
 * [16 years, 5 months ago](https://wordpress.org/support/topic/upgrading-plugin-connection-info/#post-1296650)
 * Hi,
 * These are the FTP connection details to your wordpress hosting account. You need
   to provide this details in order to complete the upgrade process.
 * Thanks,
 * Shane G.

Viewing 1 replies (of 1 total)

The topic ‘upgrading plugin – connection info’ is closed to new replies.

## Tags

 * [upgrade](https://wordpress.org/support/topic-tag/upgrade/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Shane G.](https://wordpress.org/support/users/shane-g-1/)
 * Last activity: [16 years, 5 months ago](https://wordpress.org/support/topic/upgrading-plugin-connection-info/#post-1296650)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics
