Title: Upgrading ( please help!) Last modified: August 21, 2016 --- # Upgrading ( please help!) * [insanelydivine](https://wordpress.org/support/users/insanelydivine/) * (@insanelydivine) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/) * I havent posted or checked my blog for over 2 weeks and when I tried to go to my admin, it askedd me to upgrade the version. i think i have 3.8…But when i clicked it, it said failed. The next thing I couldn’t go to my present and the worse, my blog is not online anymore! its like its gone! my blog is insanelydivine. com Please help!!!!!!! Viewing 12 replies - 1 through 12 (of 12 total) * Thread Starter [insanelydivine](https://wordpress.org/support/users/insanelydivine/) * (@insanelydivine) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870807) * it is saying Fatal error: Call to undefined function wp_register_plugin_realpath() in /home/content/48/11949948/html/wp-settings.php on line 213 * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870899) * Try: – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management application your host provides. * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F) by FTP or phpMyAdmin. * – re-uploading all files & folders – **except** the wp-content folder and the wp-config.php & root .htaccess files – from a **fresh** download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. * – running the upgrade manually via wp-admin/upgrade.php * Thread Starter [insanelydivine](https://wordpress.org/support/users/insanelydivine/) * (@insanelydivine) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870955) * but how do i swich, where do i go? I went to WP.org /themes but there is nothing there 🙁 * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870957) * You need to do this on _your_ site. * Thread Starter [insanelydivine](https://wordpress.org/support/users/insanelydivine/) * (@insanelydivine) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870967) * that’s the problem… Every time I try to open insanelydivine.com it’s giving me this page * Fatal error: Call to undefined function wp_register_plugin_realpath() in /home/ content/48/11949948/html/wp-settings.php on line 213 * so i dont know where to go from there. It says Call but who do i call? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870969) * Try: – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name **using FTP or whatever file management application your host provides**. * – resetting the plugins folder **by FTP or phpMyAdmin**. * – re-uploading all files & folders – except the wp-content folder and the wp- config.php & root .htaccess files – from a fresh download of WordPress **using FTP**. Make sure that you delete the old copies of files & folder before uploading the new ones. * – running the upgrade manually via [http://your_site/wp-admin/upgrade.php](http://your_site/wp-admin/upgrade.php) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870970) * Oh – and `Call to undefined function` is a technical programming term. It does not refer to phoning anyone. * Thread Starter [insanelydivine](https://wordpress.org/support/users/insanelydivine/) * (@insanelydivine) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870973) * i went to back up support it says… ‘Back up your database regularly,and always before an upgrade.’ i think i didn’t back up before i clicked the upgrade button… have I lost everything? :(((( * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870974) * Hopefully not. Right now, you simply seem to have an incomplete upgrade. * Thread Starter [insanelydivine](https://wordpress.org/support/users/insanelydivine/) * (@insanelydivine) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870975) * please help…im already having palpitation…. how do i even open something… * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870976) * Please carry out the steps I suggested above. We do not have access to your site, so there is nothing we can do from our end. The work has to be carried out on your site. If you cannot manage this yourself, you may want to consider [hiring someone](http://jobs.wordpress.net/). * Thread Starter [insanelydivine](https://wordpress.org/support/users/insanelydivine/) * (@insanelydivine) * [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870981) * again, i can’t access my site. its giving me the same fatal Error im already looking for one to hire. Thank you for your time Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Upgrading ( please help!)’ is closed to new replies. ## Tags * [upgrade](https://wordpress.org/support/topic-tag/upgrade/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 12 replies * 2 participants * Last reply from: [insanelydivine](https://wordpress.org/support/users/insanelydivine/) * Last activity: [12 years ago](https://wordpress.org/support/topic/upgrading-please-help/#post-4870981) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics