Support » Plugin: Toolset Types - Custom Post Types, Custom Fields and Taxonomies » A Little Complicated, but worthwhile

  • Had initial issues getting login & API credentials for upgraded version, but they were finally able to resolve the problem.

    It’s a very powerful system, and can be a little overwhelming, but it DOES have lots of options that others can’t offer for the same pricing. Mostly you’d have to piece together a group of different (paid) plugins, like ACF pro ($100), an expensive Pro forms plugin ($200), a search and filter plugin ($100), and possibly several other paid plugins to get everything you can get with Toolset.

    I did appreciate being able to test it out with the FREE version before upgrading, so I really hope the developer will continue to support some sort of free version so people can test with a lite version before purchasing.

    • This topic was modified 1 year, 3 months ago by  azlivin008.
    • This topic was modified 1 year, 3 months ago by  azlivin008.
    • This topic was modified 1 year, 3 months ago by  azlivin008.
    • This topic was modified 1 year, 3 months ago by  azlivin008.
    • This topic was modified 1 year, 3 months ago by  azlivin008.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Beda

    (@bedas)

    I do not know what you experienced but definitely this is not what you experience when you buy Toolset from toolset.com.

    When you click buy you’re asked to enter what you’ll see in the attached screenshot.
    https://drive.google.com/file/d/1IZyJJs6rdC10peSVh0fSkmdKQrjnnHqT/view?usp=sharing

    If your experience was not like that and you cannot access the account, please let the guys at our sales department know.
    I cannot publish Emails here, in WordPress, and neither I can assist or talk paid products.

    Hence I suggest you use this form here instead:
    https://toolset.com/toolset-free-consultation/

    Just mention this thread and the issue – we will reply ASAP and solve the issue.

    • This reply was modified 1 year, 3 months ago by  Beda.

    1) Yes, I did complete the page you sent in the photo link
    2) No, I never received any activation emails
    3) Tried numerous times to submit a general contact form
    4) Tried numerous times to do the Password Recovery
    5) Tried filling out the form in the link you sent above, but it gives me an error message:
    The post was not saved because of the following problem:
    Prospect email: It looks like you already have access to Toolset technical support. Please log-in and then visit our technical support forum.

    THIS IS A CATCH 22 – YOU NEED TO LOGIN TO AN ACCOUNT TO USE TECH SUPPORT, BUT I CAN’T LOGIN TO MY ACCOUNT UNTIL I GET TECH SUPPORT!

    Plugin Author Amir Helzer

    (@amirhelzer)

    Seems that we have a communication problem here. We wrote to you several times to the email that we have:

    a****1@du****stuff.com

    We never heard back when we wrote to you. Maybe our emails are reaching your SPAM.

    Any chance you can give us a different email to reply to? You can write it here, or better write to:
    hello@toolset.com

    Sorry for this trouble. We got all your contacts and replied immediately. I’m subscribed to updates on this ticket, so whatever your write here, I’ll see.

    Thank you, I don’t know what happened to the emails from Toolset.com. The email account I used to register does not filter any SPAM – everything should have come through. I tested the email several times over the course of time waiting for Toolset, and all test emails came through fine, so the account did not have any delivery issues.

    Someone reached out to me from GoSystems and was able to get my account info to me, so it is resolved. I’ve revised the review above.

    Thanks for your assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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