Support » Plugin: Ultimate TinyMCE » Upgraded to 4.9 buttons disappeared

Viewing 15 replies - 1 through 15 (of 24 total)
  • + 1

    Thanks for superb plugin.

    current upgrade (4 .9) lost mailto and youtube buttons —(on front-end use)

    Plugin Author Josh

    (@josh401)

    Moderator and Editor Customizer

    Hello valuser.. and thank you 🙂

    I changed the button images to load from a sprite image.

    Please manually clear your browser cache, and your site cache if using a plugin… and the buttons should be restored.

    Josh it worked thanks

    Plugin Author Josh

    (@josh401)

    Moderator and Editor Customizer

    You bet!

    Thanks for asking 🙂

    Cleared cache, but nothing happened :/

    Plugin Author Josh

    (@josh401)

    Moderator and Editor Customizer

    Cleared cache, but nothing happened :/

    Which cache? Browser cache? Site cache? What steps did you take to clear your cache?

    I’ve cleared chrome cache -> Tools -> Clear browsing data, checked cache and pressed clear..
    However i cant find where wp cache is.

    Plugin Author Josh

    (@josh401)

    Moderator and Editor Customizer

    It is only there if you have a plugin which uses a cache.

    Do you have “W3 Total Cache” or “W3 Super Cache” installed (as a plugin)?

    I’ve just installed W3 Super Cache

    Plugin Author Josh

    (@josh401)

    Moderator and Editor Customizer

    Okay.. in that plugin should be an option to “Empty Site Cache”.. or something similar.

    I don’t use the plugin, so I’m not sure.

    But, find that option… and clear the site cache.

    If you don’t see the option, let me know, and I’ll download the plugin and install it and see if I can find the option.

    Cleared, still nothing :/

    Plugin Author Josh

    (@josh401)

    Moderator and Editor Customizer

    Okay.

    Would you mind creating me a temporary user account?

    Please make it an admin level account.

    You may send the login details securely using my contact form here:
    http://utmce.joshlobe.com/contact/

    If you do mind (understandable), then I’m going to need some more time until I can find someone with a site where I can test; as I cannot replicate the issue on any of my sites.

    Done.

    Plugin Author Josh

    (@josh401)

    Moderator and Editor Customizer

    Not letting me login. It keeps redirecting me to the login page after clicking the login button…

    Hmm, works for me. Try now.

Viewing 15 replies - 1 through 15 (of 24 total)
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