Support » Fixing WordPress » Upgraded to 3.3.2 and crashed

  • Resolved serveandshare


    Good day all!

    I upgraded my site to 3.3.2 this morning (foolishly not creating a backup) and the site crashed.

    This is the error on the /wp-admin – login page:
    Fatal error: Call to undefined function is_rtl() in /home/wpuser/public_html/wp-includes/general-template.php on line 2102

    Whaddya figure folks?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hmmm….

    I thought maybe if I replaced the general-template.php from an earlier version that the error would go away, but it isn’t.

    With no access to any admin pages I am a wee bit lost.

    Do you think it would help if I removed plugins via ftp?

    The blog is fine though 🙂 Just cannot access admin

    When updating WordPress does it effect the database at all or just the site structure?

    I would replace all of your WordPress installation files with the latest ones from

    Make sure to make a backup of your current wp-content directory though to save all of your uploads and any theme modifications.

    While the error does reference the general-template.php file it is stating that it cannot find the function that is coded into that file. The function that it is looking for may actually exist in a different file thus creating the error.

    It may be that during the upgrade some files weren’t not properly copied over or may have been corrupted.

    Thanks! I downloaded the structure deleted all of the folders except for wp-content and then uploaded everything except for wp-content, overwriting the old files and now everything is fine.




    Well done! If everything is fine, please mark this thread as resolved.

    Thanks for you help. Problem resolved. WordPress is awesome! Appreciate all the work everyone puts into it.

Viewing 7 replies - 1 through 7 (of 7 total)
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