Upgrade to Pro box blocking media library

  • Resolved kriggity

    (@kriggity)


    1 year, 6 months ago

    This prompt is blocking my Media Library, and there is no way to close it.
    I arrived here by editing an individual page or post, clicking “Set featured image” in the widget in the right-hand column, and having this modal appear:
    https://postimg.cc/0z4n97sy

    • This topic was modified 1 year, 6 months ago by kriggity.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    1 year, 6 months ago

    Hi @kriggity ,

    Thanks for coming here.

    That is not supposed to be, so please reach our team tech team here to help you check and resolve it (use the live chat widget for a faster experience):
    wpmediafolders.com/contact

    Looking forward to hearing from you over there.

    Kind regards.

    Thread Starter kriggity

    (@kriggity)

    1 year, 6 months ago

    I’m confused as to why I needed to spend the extra time and effort on this issue when it was acknowledged here.

    I did, however, spend an hour with chat support at that URL. Very unresponsive and unhelpful.

    Plugin Support mialewp

    (@mialewp)

    1 year, 6 months ago

    Hello @kriggity,

    Greetings of the day.

    First of all, we deeply apologize for the unexpected experience that you’ve faced.

    Please update this version which provides a “dismiss” button https://tppr.me/W0MLT1 to help you remove the advertise. https://drive.google.com/file/d/1FHLNE2Qp6e8I4TFlqjub1l6gyeptJ743/view?usp=sharing

    We also will release this in the next version. Please let us know if it works as expected.

    Looking forward to hearing from you.

    Best regards,

    Mia

Viewing 3 replies - 1 through 3 (of 3 total)

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