Title: Upgrade through WP issue
Last modified: August 20, 2016

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# Upgrade through WP issue

 *  [motionltd](https://wordpress.org/support/users/motionltd/)
 * (@motionltd)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/upgrade-through-wp-issue/)
 * Hi Guys, I can’t seem to find an exact match to my problem here. Basically, when
   logged into WP, I can never do any plugin upgrades ‘automatically’. This happens
   for Main WP upgrades, Plugins and Themes. The only way I can upgrade is to load
   them via FTP. That makes me nervous that I will lose settings, and custom CSS.
 * Is it a setting on my machine? in WP?
 * Any help would be greatly appreciated.
 * Cheers
    Ben

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [motionltd](https://wordpress.org/support/users/motionltd/)
 * (@motionltd)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/upgrade-through-wp-issue/#post-2174611)
 * Sorry, should have said. I get past the point were I put in the FTP details, 
   then in just hangs. I refresh and then get the white screen in the backend and
   the front end.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/upgrade-through-wp-issue/#post-2174743)
 * That sounds like an issue with your FTP credentials. Have you spoken to your 
   hosts about this? That said, uploading plugins via FTP – although more tedious–
   is no more dangerous that upgrading via the Dashboard.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Upgrade through WP issue’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [14 years, 10 months ago](https://wordpress.org/support/topic/upgrade-through-wp-issue/#post-2174743)
 * Status: not resolved

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