Support » Fixing WordPress » Upgrade from WordPress 3.4 to 3.4.1 just hangs – Godaddy

  • Resolved Christine Rondeau


    Volunteer Forum Moderator

    One of my clients is hosted on daddy and while logged in today, I thought I would just take care of the installation. When I click on the upgrade now button, I get to the Unpacking the update… then it just stops.

    Godaddy servers are suuuuuuuuuuuper slow, but this seems ridiculous. I know I could do it manually, but it would be nice to be able to do use the update button.

    Anyone experience this issue? Would a Godaddy rep like to offer some suggestions?

Viewing 7 replies - 1 through 7 (of 7 total)
  • I think there may have been a little slowness at the WordPress side, as I had a similar problem around the same time. Then it went through immediately just now.

    My site too faced problems and did not load. Once it showed ‘HTTP 500 – Internal Server Error’. After sometime it loaded as usual. I did not do anything to correct the problem.


    In the past, I’ve seen GZip cause an issue such that the update process was not verbose, but it still completed. It sounds like you’re describing a total failure to process, though. Is that the case? Also, I assume the account is running on a Linux server, but do you know for sure?
    More importantly, are you still having this problem? If so, would you be comfortable posting the site’s domain name so we can take a look at it? Would it be OK for me to have someone contact you directly to try to help?

    If you’d prefer not to post anything publicly, you’re welcome to contact us on Twitter. Just follow @godaddy and send us a direct message.



    Christine Rondeau


    Volunteer Forum Moderator

    Thanks Alon, yes the issue is still persisting. The site in question is here – And now I’m getting this error:

    Fatal error: Maximum execution time of 30 seconds exceeded in D:\Hosting\6474663\html\planetunzipped\wp\wp-includes\compat.php on line 10
    Fatal error: Maximum execution time of 30 seconds exceeded in D:\Hosting\6474663\html\planetunzipped\wp\wp-includes\pomo\streams.php on line 11
    Fatal error: Maximum execution time of 30 seconds exceeded in D:\Hosting\6474663\html\planetunzipped\wp\wp-includes\pomo\entry.php on line 10

    The site is for a client. He’s the one who set up the hosting (and did the design — those colours are his!).

    I just accessed the site via FTP and I deleted the wordPress core files and re-uploaded them. I also deleted the web.config file. I have no idea what that does and now, I got somewhere, but the site is running super slow.

    its running fine for me possibly fixed?

    Christine, thanks for posting that extra info.

    This site is on a Windows server. I know this because of the file structure (D:\…) and because it’s using a web.config file which is somewhat analogous to an .htaccess file on a Linux account. PHP doesn’t run as well on Windows, and I strongly urge you to switch to Linux. I realize this isn’t a perfect explanation of why you’re having the trouble, but it’s almost certainly the right solution.

    Of course, if there are other services running on the server that require Windows (like some application that uses ASP or .NET), you will not want to do this. In that scenario, I would recommend that the client get a second hosting account (a Linux one), and migrate the WordPress site to it. I’d recommend moving any PHP application actually, not just WordPress.

    Assuming this is not an issue and changing to Linux wouldn’t present a problem, it will be fairly easy to make the switch… it’s just a few clicks and the patience of waiting through the migration which usually takes about a day. There’s an article to walk you (or your client) through the process at

    Please talk it over with your client and make the switch if you can. Then let us know how it goes 🙂

    Christine Rondeau


    Volunteer Forum Moderator

    Thank you so much. I didn’t even think about the server. My client was running Joomla before so I just assumed he was on a Linux server server… Anyway, I’ll get him sorted out.

    Thanks a million

Viewing 7 replies - 1 through 7 (of 7 total)
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