Support » Fixing WordPress » upgrade from 4.6.1 to 4.7 is not supported?

  • Resolved victor hegemony

    (@victor-hegemony)


    When using Installatron updating from 4.6.1 to 4.7, I get this warning before I start:
    ! The selected version, or a version between it and the installed version, does not support upgrading.
    Forum search doesn’t come up w/anything, sorry if I’m duplicating already resolved issue…

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator 🚀

    We can’t really support third-party systems like Installatron here, you’ll need to contact their support.

    With that said, you should have no trouble using WordPress’s own updater at Dashboard > Updates in your site’s Dashboard.

    Thanks for the reply!
    Installatron has been dependable & easy. I don’t think I’ve ever (including now) been able to update versions using the WordPress Dashboard due to file permission difficulties (plug-in updates, no problem). Perhaps it is time to rectify my ignorance.
    When updating, which directories/files need permissions? I progressively opened permissions up to 777 for each of httpdoc/wp-admin/include/update-core but the result was a fail notice with list of, seemingly, ALL the wp files& directories needing permission changes (below, just in case it’s informative). The .htaccess was set to 777.
    After the attempts to update, permissions were returned to 755 excpt for /update-core is now 644 & .htaccess is now 700.
    I diligently tried to find which directories/files are involved in version updates, end up bouncing btwn “changing file permission” and “Updating WordPerfect”, but which files to change eludes me. I apologize if it is easily found & I’m just not seeing it.
    Thanks!
    (My site is aynrandisdead.org)
    Here’s the fail notice:
    Update WordPress

    Downloading update from https://downloads.wordpress.org/release/wordpress-4.7-new-bundled.zip…

    Unpacking the update…

    Verifying the unpacked files…

    Preparing to install the latest version…

    The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-settings.php, wp-comments-post.php, wp-activate.php, wp-admin/link-parse-opml.php, wp-admin/js/editor.js, wp-admin/js/user-profile.min.js, wp-admin/js/tags-box.js, wp-admin/js/updates.min.js, wp-admin/js/nav-menu.min.js, wp-admin/js/theme.min.js, wp-admin/js/color-picker.js, wp-admin/js/iris.min.js, wp-admin/js/common.js, wp-admin/js/word-count.js, wp-admin/js/inline-edit-post.js, wp-admin/js/post.min.js, wp-admin/js/inline-edit-post.min.js, wp-admin/js/postbox.js, wp-admin/js/customize-controls.js, wp-admin/js/common.min.js, wp-admin/js/editor-expand.js, wp-admin/js/updates.js, wp-admin/js/user-profile.js, wp-admin/js/widgets.min.js, wp-admin/js/bookmarklet.min.js, wp-admin/js/post.js, wp-admin/js/customize-nav-menus.min.js, wp-admin/js/custom-background.min.js, wp-admin/js/custom-background.js, wp-admin/js/widgets.js, wp-admin/js/customize-widgets.min.js, wp-admin/js/theme.js, wp-admin/js/customize-nav-menus.js, wp-admin/js/color-picker.min.js, wp-admin/js/tags-box.min.js, wp-admin/js/editor.min.js, wp-admin/js/media-gallery.js, wp-admin/js/nav-menu.js, wp-admin/js/customize-controls.min.js, wp-admin/js/customize-widgets.js, wp-admin/js/inline-edit-tax.js, wp-admin/admin.php, wp-admin/press-this.php, wp-admin/admin-header.php, wp-admin/css/ie.css, wp-admin/css/color-picker-rtl.min.css, wp-admin/css/edit.min.css, wp-admin/css/customize-nav-menus-rtl.css, wp-admin/css/ie-rtl.min.css, wp-admin/css/install.css, wp-admin/css/install-rtl.min.css, wp-admin/css/install.min.css, wp-admin/css/list-tables.min.css, wp-admin/css/edit.css, wp-admin/css/themes.min.css, wp-admin/css/nav-menus.min.css, wp-admin/css/edit-rtl.min.css, wp-admin/css/forms-rtl.min.css, wp-admin/css/press-this-rtl.css, wp-admin/css/press-this-rtl.min.css, wp-admin/css/press-this.min.css, wp-admin/css/themes-rtl.min.css, wp-admin/css/press-this.css, wp-admin/css/about.min.css, wp-admin/css/customize-controls.css, wp-admin/css/nav-menus.css, wp-admin/css/customize-controls-rtl.min.css, wp-admin/css/edit-rtl.css, wp-admin/css/colors/blue/colors-rtl.css, wp-admin/css/colors/blue/colors.min.css, wp-admin/css/colors/blue/colors-rtl.min.css, wp-admin/css/colors/blue/colors.css, wp-admin/css/colors/ectoplasm/colors-rtl.css, wp-admin/css/colors/ectoplasm/colors.min.css, wp-admin/css/colors/ectoplasm/colors-rtl.min.css, wp-admin/css/colors/ectoplasm/colors.css, wp-admin/css/colors/sunrise/colors-rtl.css, wp-admin/css/colors/sunrise/colors.min.css, wp-admin/css/colors/sunrise/colors-rtl.min.css, wp-admin/css/colors/sunrise/colors.css, wp-admin/css/colors/midnight/colors-rtl.css, wp-admin/css/colors/midnight/colors.min.css, wp-admin/css/colors/midnight/colors-rtl.min.css, wp-admin/css/colors/midnight/colors.css, wp-admin/css/colors/light/colors-rtl.css, wp-admin/css/colors/light/colors.min.css, wp-admin/css/colors/light/colors-rtl.min.css, wp-admin/css/colors/light/colors.css, wp-admin/css/colors/_mixins.scss, wp-admin/css/colors/_admin.scss, wp-admin/css/colors/ocean/colors-rtl.css, wp-admin/css/colors/ocean/colors.min.css, wp-admin/css/colors/ocean/colors-rtl.min.css, wp-admin/css/colors/ocean/colors.css, wp-admin/css/colors/coffee/colors-rtl.css, wp-admin/css/colors/coffee/colors.min.css, wp-admin/css/colors/coffee/colors-rtl.min.css, wp-admin/css/colors/coffee/colors.css, wp-admin/css/about.css, wp-admin/css/admin-menu-rtl.min.css, wp-admin/css/color-picker.css, wp-admin/css/nav-menus-rtl.css, wp-admin/css/login.min.css, wp-admin/css/list-tables.css, wp-admin/css/customize-nav-menus-rtl.min.css, wp-admin/css/media-rtl.min.css, wp-admin/css/color-picker-rtl.css, wp-admin/css/forms.min.css, wp-admin/css/forms.css, wp-admin/css/common.css, wp-admin/css/admin-menu.css, wp-admin/css/ie.min.css, wp-admin/css/media-rtl.css, wp-admin/css/admin-menu.min.css, wp-admin/css/about-rtl.min.css, wp-admin/css/ie-rtl.css, wp-admin/css/admin-menu-rtl.css, 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    Installation Failed

    Thank you for creating with WordPress.

    Get Version 4.7

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator 🚀

    File permissions should be 644, and directories should be 755.

    It will probably be easier to do a manual upgrade this time. After that, WordPress’s built-in updater shouldn’t have any problems on future versions.

    This guide isn’t as complicated as it seems, it’s just excessively detailed: https://codex.wordpress.org/Upgrading_WordPress_Extended

    thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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