Title: Upgrade failed again
Last modified: October 20, 2016

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# Upgrade failed again

 *  [dwheeler](https://wordpress.org/support/users/dwheeler/)
 * (@dwheeler)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/upgrade-failed-again/)
 * I upgraded to the latest version from 4.3.1 to 4.3.2 and it failed AGAIN.
 * Please don’t put these updates out unless they have been tested.
 * Fatal error: Call to undefined method Jetpack_Sync_Defaults::get_max_sync_execution_time()
   in /home/repam/public_html/wp-content/plugins/jetpack/sync/class.jetpack-sync-
   sender.php on line 302

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 10 months ago](https://wordpress.org/support/topic/upgrade-failed-again/#post-8335439)
 * The error seems to be the same as [the last time](https://wordpress.org/support/topic/update-crash-3/).
   Unfortunately, this time again none of our Beta testers got that error during
   our tests.
 * As I mentioned in the other thread last week, it looks like one of the required
   files is not loaded, or not present on your site. The file is requested [here](https://github.com/Automattic/Jetpack/blob/4.3.2/sync/class.jetpack-sync-sender.php#L4),
   but some reason it does not get executed on your site.
 * Since you were running 4.3.1, I assume that you had solved the issue last week.
   Did my recommendation to delete the entire Jetpack folder and reinstall work?
   
   If so, and if the same problem happened again today, with the same file, it could
   point to something that blocks your site from downloading that particular file.
 * How do you usually update the Jetpack plugin? Do you use WordPress’ default plugin
   update system? Do you use any plugins that may interact with WordPress during
   the update process?
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 10 months ago](https://wordpress.org/support/topic/upgrade-failed-again/#post-8338553)
 * [@ngospelmedia](https://wordpress.org/support/users/ngospelmedia/) Your issue
   seems quite different from the error @dwheele reported above. Could you please
   start your own thread, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome)?
   
   [https://wordpress.org/support/plugin/jetpack#new-post](https://wordpress.org/support/plugin/jetpack#new-post)
 * Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Upgrade failed again’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/upgrade-failed-again/#post-8338553)
 * Status: not resolved