Support » Plugin: NextGEN Gallery - WordPress Gallery Plugin » Upgrade deleted prior version but failed to upgrade

  • Resolved QuestionBoy

    (@questionboy)


    I had version 1.9.6 and just tried to perform the upgrade of the plugin. It failed reporting that it couldn’t delete the previous version. Yet, when I go back to my plugin page, It is gone as is the side menu…

    What do i need to do to (a) install the plugin again, (b) not loose all my existing work/galleries (or is it too late for that already)?

    Thank you for any help!

    QuestionBoy

    http://wordpress.org/extend/plugins/nextgen-gallery/

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  • I tried merely installing the new version, since the prior version appears to be gone and receive and error: “Destination folder already exists. /wp-content/plugins/nextgen-gallery/

    Plugin install failed.”

    Anyone know how to get things back in order at this point?

    Solved.

    I FTPed into the webserver, deleted the plugin folder and the performed a fresh install. Luckly for me, my galleries and images all appear to be intact!!!

Viewing 2 replies - 1 through 2 (of 2 total)
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