Title: Upgrade broke plugin Last modified: August 20, 2016 --- # Upgrade broke plugin * Resolved [jblue](https://wordpress.org/support/users/jblue/) * (@jblue) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/) * I had all my albums working correctly with thumbnails linking to “the single photo in the style of the slideshow”. Since upgrading the plugin, none of the thumbnail links work anymore. The thumbnails are still there, but they link to a blank page. The large images don’t show in the slideshow anymore either. * I tried to go back to the older version of the plugin but it seems all is broken no matter what. * Please help! * [http://wordpress.org/extend/plugins/wp-photo-album-plus/](http://wordpress.org/extend/plugins/wp-photo-album-plus/) Viewing 15 replies - 1 through 15 (of 30 total) 1 [2](https://wordpress.org/support/topic/upgrade-broke-plugin/page/2/?output_format=md) [→](https://wordpress.org/support/topic/upgrade-broke-plugin/page/2/?output_format=md) * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466114) * A link would be helpfull * Thread Starter [jblue](https://wordpress.org/support/users/jblue/) * (@jblue) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466121) * Sorry! * [http://studionycha.org/developinglives/photo-archive/](http://studionycha.org/developinglives/photo-archive/) * password is wppahelp * [Chad_Miller](https://wordpress.org/support/users/chad_miller/) * (@chad_miller) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466142) * I seem to be having the same problem. Since I updated the plugin this morning, when I try to open a gallery or start a slideshow, it only reloads the gallery page. * [http://theweco.com/photo-gallery/](http://theweco.com/photo-gallery/) * Thanks, Chad * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466161) * Is most likely fixed in 4.9.9 available in a few minutes, please let me know * Thread Starter [jblue](https://wordpress.org/support/users/jblue/) * (@jblue) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466166) * Unfortunately no, the update didn’t work. * [Chad_Miller](https://wordpress.org/support/users/chad_miller/) * (@chad_miller) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466169) * I tried it with the updated plugin, as well. It still is not working for me, either. * Chad * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466194) * @ jblue. * Pls tell me the exact content (shortcode or script) on page **nycha photography archives** * Pls check **Table IX-A3**: Allow WPPA+ Debugging, then i can see much more. * Thread Starter [jblue](https://wordpress.org/support/users/jblue/) * (@jblue) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466216) * OK! Shortcode is * [wppa][/wppa] * and I have checked Allow Debugging. * Thanks. * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466217) * [@jblue](https://wordpress.org/support/users/jblue/): * If you have checked the **Important update notice** on [http://wppa.opajaap.nl/changelog/](http://wppa.opajaap.nl/changelog/) and it still does not work, please try with all other plugins temporary de-activated. It may be a conflict with another plugin. If this still does not help, update to the next version ( 4.9.10 ), available today or tomorrow. I will put some more diagnostics in. Please keep debug switch on. * Thread Starter [jblue](https://wordpress.org/support/users/jblue/) * (@jblue) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466218) * OK – I checked that notice and did that but I don’t know if Control+F5 does anything on a Mac. I also deactivated ALL plugins for a moment except this one and it still did not work, so I don’t think it’s a conflict. * I do hope your next update clears this up as we really want to use this! * Thank you. * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466228) * If you came from a version **prior to 4.9.3** and you have a customized **wppa- theme.php** in your theme directory, you will have this problem. * **If so, please remove the wppa-theme.php from your theme directory. This will fix it.** * A check on this is done and a one time warning is shown at update time. You may have missed it. There will be a better diagnostic on this in the next version. * Thread Starter [jblue](https://wordpress.org/support/users/jblue/) * (@jblue) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466230) * I removed the file – but the problem persists. * Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * (@opajaap) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466232) * If you run Table VIII-A2: Backup settings, you generate a settings.bak file in your personal depot directory. e.g. wp-content/wppa-depot/admin/settings.bak * Please do so and mail me the file at opajaap at opajaap dot nl * Thread Starter [jblue](https://wordpress.org/support/users/jblue/) * (@jblue) * [13 years, 3 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466233) * Will do. Thanks so much for doing what you can to help me. * [stereosis](https://wordpress.org/support/users/stereosis/) * (@stereosis) * [13 years, 2 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/#post-3466252) * I seem to be having the same problem. Since I updated the plugin yesterday, when I try to open a gallery or start a slideshow, it only reloads the gallery page. and the plugin is missing from the plugin folder and i cannot re-instal it. any ideas please help * [http://www.stereosis.com/upload-your-photos/](http://www.stereosis.com/upload-your-photos/) * Thanks, angelos Viewing 15 replies - 1 through 15 (of 30 total) 1 [2](https://wordpress.org/support/topic/upgrade-broke-plugin/page/2/?output_format=md) [→](https://wordpress.org/support/topic/upgrade-broke-plugin/page/2/?output_format=md) The topic ‘Upgrade broke plugin’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-photo-album-plus.svg) * [WP Photo Album Plus](https://wordpress.org/plugins/wp-photo-album-plus/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-photo-album-plus/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-photo-album-plus/) * [Active Topics](https://wordpress.org/support/plugin/wp-photo-album-plus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-photo-album-plus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-photo-album-plus/reviews/) * 30 replies * 5 participants * Last reply from: [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/) * Last activity: [13 years, 2 months ago](https://wordpress.org/support/topic/upgrade-broke-plugin/page/2/#post-3466275) * Status: resolved