Title: UpdraftPlus plugin stops
Last modified: August 14, 2017

---

# UpdraftPlus plugin stops

 *  Resolved [ilevi](https://wordpress.org/support/users/ilevi/)
 * (@ilevi)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/updraftplus-plugin-stops/)
 * I managed to get one update sent to my Dropbox. All subsequent backup attempts
   failed. The progress bar is gone and the last log message is: “Adding batch to
   zip file (UpdraftPlus_ZipArchive): over 34.7 MB added on this batch (45.3 MB,
   13344 files batched, 287 (287) added so far); re-opening (prior size: 28512.4
   KB) (Aug 14 12:57:29)”. Please advise.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdraftplus-plugin-stops%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [ilevi](https://wordpress.org/support/users/ilevi/)
 * (@ilevi)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/updraftplus-plugin-stops/#post-9409755)
 * I tried again using a different browser, the same problem it goes to sleep and
   never resumes the update.
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/updraftplus-plugin-stops/#post-9412052)
 * Hi,
 * Could you also send us a copy of the latest backup log?
    The contents will be
   too long to post here directly, but you can use an online service such as pastebin,
   and post the link here.
 * Kind Regards,
    Bryle
 *  Thread Starter [ilevi](https://wordpress.org/support/users/ilevi/)
 * (@ilevi)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/updraftplus-plugin-stops/#post-9412148)
 * Bryle, I didn’t run a backup since the installation test message was to send 
   the debug info (see in first message above) to support. Please review the debug
   info and advise.
 * Thanks,
    Israel
 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/updraftplus-plugin-stops/#post-9422050)
 * Hi Israel,
 * Apologies for the delay.
 * Please could you attempt a fresh backup and send us the log? This should give
   us the information needed to identify the cause of the issue.
 *  Thread Starter [ilevi](https://wordpress.org/support/users/ilevi/)
 * (@ilevi)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/updraftplus-plugin-stops/#post-9422149)
 * When the backup stops/aborts there is no log, while it is backing up there is
   an ongoing log but it’s very long. It is a very large blog and it backs up for
   hours and finally stops. The backup creates zip files in the wp-content folder
   but they aren’t sent to the Dropbox probably because the backup is aborted before
   it is completed. Is there a limit to the size of the site that the plugin can
   handle?
 *  Plugin Contributor [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * (@dnutbourne)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/updraftplus-plugin-stops/#post-9431794)
 * Hi,
 * If the log file does not display in the ‘Existing Backups’ tab, then it should
   be available from the ‘wp-content/updraft’ directory of the site via FTP.
 * Alternatively, what is displayed in the ‘latest log message’ in the Current Status
   tab?

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘UpdraftPlus plugin stops’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [DNutbourne](https://wordpress.org/support/users/dnutbourne/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/updraftplus-plugin-stops/#post-9431794)
 * Status: resolved