Title: UpdraftPlus not working ?
Last modified: August 21, 2016

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# UpdraftPlus not working ?

 *  Resolved [zerbib](https://wordpress.org/support/users/zerbib/)
 * (@zerbib)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/updraftplus-not-working-1/)
 * Hi ! When I make a backup of my website,I’ve this message :
    “Warning : we have
   found a very big file 1.9Go “ and nothing else happens !!! even it’is mentionned
   that the backup was OK and complete !!! I apologize for my bad language:be kind
   with a french newbie Bests Bibo
 * [http://wordpress.org/plugins/updraftplus/](http://wordpress.org/plugins/updraftplus/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/updraftplus-not-working-1/#post-4321045)
 * Hi Bibo,
 * What is the very big file? The log file should tell you. If you can’t find the
   line, then post the log file at pastebin.com, and copy the pastebin link here.
 * Best wishes,
    David
 *  Thread Starter [zerbib](https://wordpress.org/support/users/zerbib/)
 * (@zerbib)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/updraftplus-not-working-1/#post-4321054)
 * Hi David!Here is the message(in french… )
    “**Un fichier très volumineux a été
   trouvé : uploads/backwpup-c9b44-backups/backwpup_b64018_2013-11-01_02-03-37.tar.
   gz (taille : 1907.3 Mo)”** So I can see also this:”**Dernier message du journal:
   Adding batch to zip file (UpdraftPlus_ZipArchive): over 43.5 Mb added on this
   batch (1916.1 Mb, 1506 files batched, 12 (12) added so far); re-opening (prior
   size: 64072 Kb) (nov 15 11:41:08) Télécharger le dernier journal Sauvegardes,
   journaux & restaurations: 0 lot(s) disponible(s)“. Can you help me ? Thank’s 
   a lot Bibo
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/updraftplus-not-working-1/#post-4321059)
 * Hi,
 * Do this:
 * 1) De-install BackWPUp
 * 2) Delete the BackWPUp directory: wp-content/uploads/backwpup-c9b44-backups/
 * The problem you are having is that your BackWPUp backup is a single file that
   is 1.9Gb. That’s enormous, and causes problems when trying to add that file to
   the UpdraftPlus backup. Backups of backups are not a great idea!
 * David
 *  Thread Starter [zerbib](https://wordpress.org/support/users/zerbib/)
 * (@zerbib)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/updraftplus-not-working-1/#post-4321124)
 * Hi David! Everything seems to be OK after following your message
    1 – Is it normal
   to have 5 files in my backup (plugins,database,themes,other and upload ) and 
   that all theses backup are less than before (about 200Mo instead of 1.9 Go … 
   with backWPup ) 2 – And, last question,how should I restore my website in case
   of trouble :the 5 backups one by one ? Sorry for theses (stupid ) questions and
   thousands of thank’s for your help Bests Bibo
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/updraftplus-not-working-1/#post-4321157)
 * 1. Yes. This allows different components to be restored separately, should you
   ever have a need to do so (e.g. a bad plugin update).
 * 2. Restore them all at once. Otherwise is more risky. (e.g. The active plugins
   and the database depend on each other).
 * David
 *  Thread Starter [zerbib](https://wordpress.org/support/users/zerbib/)
 * (@zerbib)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/updraftplus-not-working-1/#post-4321159)
 * Hi David
    Thank’s again for your help +++ Your plugin is really great Bests regards
   Bibo

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘UpdraftPlus not working ?’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [zerbib](https://wordpress.org/support/users/zerbib/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/updraftplus-not-working-1/#post-4321159)
 * Status: resolved