Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.
Regards,
Bryle
please help ,i already sent log file but didn’t received a reply from your side , do i have to disable this plugin
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Hi there @savisanjeev24 I see you reported this thread to the moderators. Please note that we are just the folks who enforce the rules around all of WordPress.org.
Reporting to moderators doesn’t get any faster support, instead it just kind of attracts attention from folks whose radar you probably don’t want to be on. 😉
If you really do need a moderator, please add a reply letting us know why before you hit the report button.
Otherwise, please hang in there for the plugin’s support to reply when they can.
ok i understand and sorry for that , but i request you to please help us in this matter.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
I’m neither an UpdraftPlus developer, nor do I use UpdraftPlus, so I cannot help you with this.
Please hang in there for the plugin’s support to reply when they can.
Hi,
Your log says that your WP install includes a directory – wp-content/uploads/wpucv-preview – which is unreadable. Please ask your web hosting company why that is so, and how to make it readable.
David
