Title: UpDraftPlus – Google Drive Issue
Last modified: August 21, 2016

---

# UpDraftPlus – Google Drive Issue

 *  [DreamnetRob](https://wordpress.org/support/users/dreamnetrob/)
 * (@dreamnetrob)
 * [13 years ago](https://wordpress.org/support/topic/updraftplus-google-drive-issue/)
 * I have been trying to configure UpDraftPlus to work with my Google Drive for 
   several hours today and consistently get the error “Have not yet obtained an 
   access token from Google – you need to authorise or re-authorise your connection
   to Google Drive.”
 * The app is authorized. Below is the Error log form UpDraftPlus
 * I have tried numerous SSL settings under advance, I have went through the API
   setup numerous times and still it does not work. I am long time web programmer
   so I’m not a rookie and this one is really puzzling me. I really want this to
   work so I’m willing try and solve it.
 * Any help would be appreciated.
 * **Big Question:** My Google account uses 2 factor authentication and I am wondering
   if that is possibly the problem. Has UpDraftPlus been tested with 2 factor authentication?
   I could find no reference to it in the documentation nor is there a field in 
   the app to enter a Google Application-specific passwords.
 * I have verified that under Google Connected Sites, Apps and Services that “UpdraftPlus—
   Google Docs, Google Docs, Drive API, By file Drive API, Google Docs” has access.
 * Thanks in advance.
 * 0000.882 (0) Requesting backup of the files that were not successfully uploaded(
   4)
    0000.882 (0) Cloud backup selection: googledrive 0000.884 (0) Beginning dispatch
   of backup to remote 0000.885 (0) Google Drive: requesting access token: client_id
   =350447005492.apps.googleusercontent.com 0001.054 (0) Google Drive error when
   requesting access token 0001.055 (0) Error message: SSL certificate problem: 
   unable to get local issuer certificate 0001.056 (0) ERROR: Have not yet obtained
   an access token from Google (has the user authorised?) 0001.056 (0) An error 
   condition has occurred for the first time during this job

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [13 years ago](https://wordpress.org/support/topic/updraftplus-google-drive-issue/#post-3834560)
 * Hi Rob,
 * The critical line is the one before:
    0001.055 (0) Error message: SSL certificate
   problem: unable to get local issuer certificate
 * I’ve spotted an issue which could affect one of the SSL settings on Google Drive.
   Please de-install UD, then re-install with the developer version:
 * [http://downloads.wordpress.org/plugin/updraftplus.zip](http://downloads.wordpress.org/plugin/updraftplus.zip)
 * Then:
    – Make sure that the option “Use the server’s SSL certificates:” in the‘
   Expert’ section is ON. – Then save settings. – Then re-authorise (click on the
   authorisation link in the Google Drive settings section on the UD settings page).
 * Then I’m hopeful that may fix it.
 * 2-factor auth is not a problem. I use it myself.
 * David
 *  Thread Starter [DreamnetRob](https://wordpress.org/support/users/dreamnetrob/)
 * (@dreamnetrob)
 * [13 years ago](https://wordpress.org/support/topic/updraftplus-google-drive-issue/#post-3834563)
 * Thanks so much David …. I will get this tested later today.
 *  Thread Starter [DreamnetRob](https://wordpress.org/support/users/dreamnetrob/)
 * (@dreamnetrob)
 * [13 years ago](https://wordpress.org/support/topic/updraftplus-google-drive-issue/#post-3834619)
 * David,
 * It is working now and files have successfully copied to my Google Drive. So thanks
   for you help.
 * The developer version solved the issue.
 * One difference from what you posted above.
 * I could NOT authenticate my Google account with “Use the server’s SSL certificates:”…
   after I “unchecked” the option it all worked with the version of the software
   you gave me.
 *  [iritherman](https://wordpress.org/support/users/iritherman/)
 * (@iritherman)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/updraftplus-google-drive-issue/#post-3834774)
 * hi
    when clicking on: Click here to authenticate your Google Drive account (you
   will not be able to back up to Google Drive without it
 * i got an error
    redirect_uri_mismatch The redirect URI in the request: [http://xxxxxxxxxxxxxx/wp-admin/options-general.php?page=updraftplus&action=updraftmethod-googledrive-auth](http://xxxxxxxxxxxxxx/wp-admin/options-general.php?page=updraftplus&action=updraftmethod-googledrive-auth)
   did not match a registered redirect URI
 * what does it mean?
    how i can correct it ? Iritt

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘UpDraftPlus – Google Drive Issue’ is closed to new replies.

 * 4 replies
 * 3 participants
 * Last reply from: [iritherman](https://wordpress.org/support/users/iritherman/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/updraftplus-google-drive-issue/#post-3834774)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics