Title: Updraft Plus failing Last modified: July 1, 2020 --- # Updraft Plus failing * Resolved [epipensandpencils](https://wordpress.org/support/users/epipensandpencils/) * (@epipensandpencils) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/) * My log is telling me that it didn’t finish. I changed it to split at 25mg. I even disabled my cache plugin. It still is failing. Also, I tried to change it to Google Drive thinking that it would have more space but it keeps putting it at Dropbox. It will not save the changes. Very frustrated!! Viewing 11 replies - 1 through 11 (of 11 total) * Thread Starter [epipensandpencils](https://wordpress.org/support/users/epipensandpencils/) * (@epipensandpencils) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13056664) * Here was the first log before I changed it to 25mg and disabled WP Cache. [https://www.dropbox.com/s/1t0lttyckyq4o7n/log.1ad8a03e1c42%20%282%29.txt?dl=0](https://www.dropbox.com/s/1t0lttyckyq4o7n/log.1ad8a03e1c42%20%282%29.txt?dl=0) * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13056707) * Hi, * The log shows: “0246.316 (1) Dropbox: chunked upload exception (Dropbox_BadRequestException):( line: 225, file: /home4/epipensa/public_html/wp-content/plugins/updraftplus/includes/ Dropbox2/OAuth/Consumer/Curl.php)” * Please can you re-authenticate your Dropbox remote storage? After re-authentication, can you run a test backup and see if you get the same error. * Regards, Bryle * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13056713) * Hi, * If you still get the same error. Could you please check what version of CUrl is installed? This will be found in UpdraftPlus Advanced Tools -> Site information page. It might be possible that your host is using an old or broken version of CUrl. * Please can you check with your host/server admin? We did some tests on our and we can’t replicate the issue. * Regards, Bryle * Thread Starter [epipensandpencils](https://wordpress.org/support/users/epipensandpencils/) * (@epipensandpencils) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13056740) * This is the CUrl 7.70.0 / SSL: OpenSSL/1.1.1g / libz: 1.2.7 * And I cannot get it to switch to Google Drive, no matter what settings I switch. Even though in the settings Google Drive is selected. That is why I disabled WP Cache because I thought that was a problem. I will try to reauthenticate with Dropbox and try again unless you can tell me how to get Google Drive settings to stay and switch. * Thread Starter [epipensandpencils](https://wordpress.org/support/users/epipensandpencils/) * (@epipensandpencils) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13056747) * Well I unauthenticated both Dropbox and Google Drive. I went back to authenticate and selected Dropbox, and authenticated and saved the settings. Now when I try to do a backup, it says no storage selected even though Dropbox is selected and states that it is authenticated. Now what? * Thread Starter [epipensandpencils](https://wordpress.org/support/users/epipensandpencils/) * (@epipensandpencils) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13056756) * I cannot get Google Drive to work either. I unauthenticated Dropbox, and then I authenticated Google Drive, hit save, and when I go back to the screen, Google Drive is selected, but when I hit backup, it says no storage is selected. * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13056964) * Hi, * Could you please send us over a screenshot of the problem when trying to switch to google drive? * Regards, Bryle * Thread Starter [epipensandpencils](https://wordpress.org/support/users/epipensandpencils/) * (@epipensandpencils) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13059638) * [https://www.dropbox.com/s/82af8hzwjdq62og/screenshots.pdf?dl=0](https://www.dropbox.com/s/82af8hzwjdq62og/screenshots.pdf?dl=0) * This is the Google Drive selected and authenticated, and the message stating that no storage is selected. * Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/) * (@bcrodua) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13063658) * Hi [@epipensandpencils](https://wordpress.org/support/users/epipensandpencils/) * Can you please update the plugin to the latest version and try using Dropbox again? It should work now. We recently found out an issue with the latest curl version. * Thanks for the screenshot too. It seems that you have not selected the Google Drive storage? Is it currently highlighted? * Regards, Bryle * Thread Starter [epipensandpencils](https://wordpress.org/support/users/epipensandpencils/) * (@epipensandpencils) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13065445) * Yes, it all works now and is keeping Google Drive selected as storage as well. Thank you! * Thread Starter [epipensandpencils](https://wordpress.org/support/users/epipensandpencils/) * (@epipensandpencils) * [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13065449) * This issue is resolved. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Updraft Plus failing’ is closed to new replies. * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200) * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/) * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq) * [Support Threads](https://wordpress.org/support/plugin/updraftplus/) * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/) * 11 replies * 2 participants * Last reply from: [epipensandpencils](https://wordpress.org/support/users/epipensandpencils/) * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/updraft-plus-failing/#post-13065449) * Status: resolved