Support » Plugin: UpdraftPlus WordPress Backup Plugin » Updraft not backing up database

  • Resolved wherefoodtakesus

    (@wherefoodtakesus)


    At first, I was having an issue where Updraft wouldn’t complete the backup. My host was able to get it to complete the backup but the completed backups don’t have my database in them. I have “Include your database in the backup” checked but when I click on the database to download it, a new tab opens and says “File not found”.

    Any help is appreciated! Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter wherefoodtakesus

    (@wherefoodtakesus)

    Apparently, the backups have been running but I don’t think they’ve been backing anything up since November and in January they stopped altogether. The only way I can back up my database is if I ONLY back up my database.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.

    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    Bryle

    Thread Starter wherefoodtakesus

    (@wherefoodtakesus)

    I think my host figured out the issue but the backups only work if I don’t send them to remote storage. They always stop if I have that option checked. So I guess problem solved for now. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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