Title: updraft backup Server down?
Last modified: August 22, 2016

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# updraft backup Server down?

 *  Resolved [hai3009](https://wordpress.org/support/users/hai3009/)
 * (@hai3009)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/updraft-backup-server-down/)
 * Hi,
    on some WP 4.1 installations I can’t update to the newest version 1.9.46.19(
   paid version).
 * I want to see in the forum at the webpage, but there I can’t login into my account.
   It shows only a blank white page
    [http://updraftplus.com/my-account/](http://updraftplus.com/my-account/)
 * uhmmmm…. Sunday closed? 🙂
 * Kind regards!
 * Horst
 * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [HankonWordPress](https://wordpress.org/support/users/hankonwordpress/)
 * (@hankonwordpress)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/updraft-backup-server-down/#post-5634061)
 * I’m having the same exact problem. Seems like all of your https pages are failing
   to load.
 * Any help would be much appreciated.
 *  [petriknz](https://wordpress.org/support/users/petriknz/)
 * (@petriknz)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/updraft-backup-server-down/#post-5634076)
 * Yep something’s gone wrong somewhere. Also having the issue that was mentioned
   elsewhere regarding multiple backups accumulating.
 * Decided to delete and upload fresh. Same issue. Blank screen trying to get to
   updraft website/my account.
 *  [djquadrocks](https://wordpress.org/support/users/djquadrocks/)
 * (@djquadrocks)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/updraft-backup-server-down/#post-5634082)
 * All SSL pages are down for me too.
 *  [DragonDon](https://wordpress.org/support/users/dragondon/)
 * (@dragondon)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/updraft-backup-server-down/#post-5634113)
 * Ah…whew….thought I had some other issue on my sites….glad it’s nt me…ok, moving
   on to update other plugins )
 *  [Shay](https://wordpress.org/support/users/offixonline/)
 * (@offixonline)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/updraft-backup-server-down/#post-5634116)
 * Having the same issue…
 * It seems like premium version rolled back to free one on all of my sites.
 * not cool 🙁
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/updraft-backup-server-down/#post-5634120)
 * Hi all,
 * Thanks for the reports. It looks like at one time XCache (which the server uses
   for PHP cacheing) had a failure that needed manual intervention to resolve. Everything
   is up and running again now…
 * Shay: Unfortunately, there’s a long-standing (2 years now since it was reported)
   bug in WordPress, whereby if WordPress can’t find an update for a Premium plugin,
   it offers you a free plugin instead: [https://core.trac.wordpress.org/ticket/23318](https://core.trac.wordpress.org/ticket/23318)–
   the only thing to do is look at the update that it’s offering you closely, and
   see if it has links back to wordpress.org (free version) or not. Also, it helps
   to know that UpdraftPlus paid versions have 4 elements in the version number;
   free versions have only 3 (e.g. 1.9.46 – current).
 * Once again – thanks + sorry to all. We’re up again now.
 * Best wishes,
    David

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘updraft backup Server down?’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 6 replies
 * 7 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/updraft-backup-server-down/#post-5634120)
 * Status: resolved