Title: Updraft backup does not complete
Last modified: August 22, 2016

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# Updraft backup does not complete

 *  Resolved [tmckeel](https://wordpress.org/support/users/tmckeel/)
 * (@tmckeel)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/updraft-backup-does-not-complete/)
 * I have used the UpdraftPlus – Backup/Restore plugin twice before and was able
   to backup my WordPress site to Dropbox without issue.
 * Now when I run it goes through 9 resumptions and quits.
 * Here is the log if it helps … [http://pastebin.com/mRbMQQsB](http://pastebin.com/mRbMQQsB)
 * Any help would be appreciated… I am currently running UpdraftPlus – Backup/Restore
   Version 1.9.30
 * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/updraft-backup-does-not-complete/#post-5446422)
 * Hi,
 * The pattern suggests that PHP crashes for some reason. If you ask your web hosting
   company where the PHP error log is, or to send you it from the relevant time,
   then that should provide an error message to indicate why.
 * Best wishes,
    David
 *  [zazy](https://wordpress.org/support/users/zazy/)
 * (@zazy)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/updraft-backup-does-not-complete/#post-5446582)
 * I got the same problem from the moment I updated to version 1.9.25.
    On sep the
   16th backup successfully completed with version 1.6.2. On sep 23rd backup behaved
   the same as tmckeel user stated and got the same type of log. Reverted back to
   1.6.2 and now all is working again.
 * I don’t know from which plugin version this happens because I moved from 1.6.2
   directly to 1.9.25. Absolutely nothing changed on the webserver.
 * Here some other (maybe) useful info:
    WordPress 3.5.1 PHP 5.2.12 MySQL 5.0.92-
   enterprise Web server IIS/6.0 max_execution_time 900
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/updraft-backup-does-not-complete/#post-5446583)
 * Hi,
 * Please can you try the current version, which is 1.9.30 ?
 * If it fails, please post the backup log (use pastebin.com and post the link here,
   as it’ll be too long to just dump here).
 * Best wishes,
    David
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/updraft-backup-does-not-complete/#post-5446584)
 * Also, please post in a new thread, in accordance with: [http://codex.wordpress.org/Forum_Welcome#Where_To_Post](http://codex.wordpress.org/Forum_Welcome#Where_To_Post)
 * David
 *  [zazy](https://wordpress.org/support/users/zazy/)
 * (@zazy)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/updraft-backup-does-not-complete/#post-5446585)
 * Thank you for your reply. Sorry for misposting but the scenario appeared to be
   the same. Here the followup: [https://wordpress.org/support/topic/updraft-fails-to-complete-backup-version-1925?replies=1#post-6215664](https://wordpress.org/support/topic/updraft-fails-to-complete-backup-version-1925?replies=1#post-6215664)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Updraft backup does not complete’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [zazy](https://wordpress.org/support/users/zazy/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/updraft-backup-does-not-complete/#post-5446585)
 * Status: resolved