Title: Updraft
Last modified: August 8, 2020

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# Updraft

 *  Resolved [fmstucki](https://wordpress.org/support/users/fmstucki/)
 * (@fmstucki)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/updraft-4/)
 * [log is here](https://www.dropbox.com/scl/fi/3iq2tb0rvgoznj6xjpity/backuplog-august-6.paper?dl=0&rlkey=k1961kwch4uf71jh48wysy57e)
 * Using Updraft Plus free version and haven’t yet had a successful backup. Unfortunately,
   the hosting is through GoDaddy which I find difficult to get help with. I have
   split it to 25 MB, used an uptime monitor, tried refreshing the website page 
   frequently during backup, and also kept the settings page open.
 * I’m hoping there is suggestions for getting a backup to work if not with Updraft
   then something else.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/updraft-4/#post-13226487)
 * Hi,
 * Thanks for sending the log.
 * Two issues:
    1. 5052.883 (7) [Warning] Your website is visited infrequently and
   UpdraftPlus is not getting the resources it hoped for; please read this page:
   [https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/](https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/)
 * This warning message causes UpdraftPlus not able to create or complete backups.
   UpdraftPlus is only able to run when WordPress is loaded into memory, i.e. when
   the site is accessed. As such, UpdraftPlus is not able to resume the backups 
   in good time.
 * I would recommend looking into this guide, which includes several suggestions
   to solutions and workarounds for the low visitor issue: [https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/](https://updraftplus.com/faqs/why-am-i-getting-warnings-about-my-site-not-having-enough-visitors/)
 * 2: 7285.114 (10) The attempt to close the zip file returned an error (PCLZIP_ERR_BAD_FORMAT(-
   10) : Unable to find End of Central Dir Record signature). List of files we were
   trying to add follows (check their permissions).
    > This can mean two things,
   UpdraftPlus does not have enough permission or your server disk space is already
   full. Please check on that.
 * Thanks,
    Bryle
 *  Thread Starter [fmstucki](https://wordpress.org/support/users/fmstucki/)
 * (@fmstucki)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/updraft-4/#post-13262839)
 * Thank you, I followed all of what I could from that link. It looks like my server
   disc space is only at 74% so not full. As far as I know Updraft has permissions
   but I’m not entirely sure how to check this.
    I am still not getting complete
   backups. I finally decided to do Jetpack Backup at least for now since I really
   needed to get backed up. I would like Updraft to work for me though.
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/updraft-4/#post-13276178)
 * Hi [@fmstucki](https://wordpress.org/support/users/fmstucki/)
 * Apologies for the delay.
 * Can you check how much is the size of the entire backup and the disk space that
   is available? You can check the size of your site in the UpdratPlus “Advance 
   Tools” tab > Site size.
 * Regards,
    Bryle
 *  Thread Starter [fmstucki](https://wordpress.org/support/users/fmstucki/)
 * (@fmstucki)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/updraft-4/#post-13290849)
 * Total (uncompressed) on-disk data:
    N.B. This count is based upon what was, or
   was not, excluded the last time you saved the options.
 * Plugins: 174 MB count
    Themes: 29.3 MB count Uploads: 1.1 GB count Others: 1.2
   GB count
 * From Site Information section: Web-server disk space in use by UpdraftPlus: 84.2
   GB

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Updraft’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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## Tags

 * [updraft plus](https://wordpress.org/support/topic-tag/updraft-plus/)

 * 4 replies
 * 2 participants
 * Last reply from: [fmstucki](https://wordpress.org/support/users/fmstucki/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/updraft-4/#post-13290849)
 * Status: resolved