Support » Plugin: Coronavirus COVID-19 Watch » Updation issue

Updation issue

  • ankit21500

    (@ankit21500)


    1 year, 11 months ago

    It seems that there is some issue in the updation it shows the correct number on dashboard but on live website it is showing old numbers please look into this asap. Otherwise this plugin is best coz of flexiblity provided.
    my website url: ptninews.com

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author M Media

    (@mmediagroup)

    1 year, 11 months ago

    Hey @ankit21500! Thanks for your kind words!

    I’ve taken a look at your website, and it seems that your numbers match exactly what the current data is providing. You can see the raw data here: https://covid-api.mmediagroup.fr/v1/cases?country=India, and compare it to what is shown on your site.

    In order to make sure that your website visitors have a very fast experience, this plugin caches the data and updates it every hour – so sometimes it’s a case of just waiting a bit – though the discrepancy you mention does seem a bit odd. Could you be also using additional caching plugins?

    Warm regards,
    M Media Team

    • This reply was modified 1 year, 11 months ago by M Media.
    Thread Starter ankit21500

    (@ankit21500)

    1 year, 11 months ago

    Thank you for replying @mmediagroup i have checked the same on my website and you are correct it was because of caching i have corrected it thanks for the support.

    Plugin Author M Media

    (@mmediagroup)

    1 year, 11 months ago

    Happy to hear the issue has been resolved on your end @ankit21500!

    If you should run into any more issues, the best way to raise a concern with us (or any plugin) is by writing on the Support thread dedicated for this – for our plugin you can find it here: https://wordpress.org/support/plugin/coronavirus-covid-19-watch/.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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