Updating your plugin triggered Woocommerce error
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Hi, once I update your plugin to 5.x version, it triggered the fatal error from Woocommerce.
Same issue reported in https://wordpress.org/support/topic/fatal-error-4528/
[15-Sep-2023 16:09:56 UTC] PHP Fatal error: Uncaught Error: Attempt to assign property “translations” on null in /var/web/site/public_html/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php:81
PHP Stacktrace:
– undefined
– undefined
– undefined
– undefined
– undefined
– undefined
– undefined
– undefined
– undefined
– undefined
– undefined
/var/web/site/public_html/wp-includes/class-wp-hook.php(310): WC_Helper_Updater::transient_update_plugins(NULL)/var/web/site/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(NULL, Array)/var/web/site/public_html/wp-includes/option.php(2036): apply_filters(‘pre_set_site_tr…’, Object(stdClass), ‘update_plugins’)/var/web/site/public_html/wp-includes/update.php(391): set_site_transient(‘update_plugins’, Object(stdClass))/var/web/site/public_html/wp-includes/update.php(1020): wp_update_plugins()/var/web/site/public_html/wp-includes/class-wp-hook.php(308): _maybe_update_plugins(”)/var/web/site/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)/var/web/site/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)/var/web/site/public_html/wp-admin/admin.php(175): do_action(‘admin_init’)/var/web/site/public_html/wp-admin/index.php(10): require_once(‘/var/web/site/p…’){main} thrown in /var/web/site/public_html/wp-content/plugins/woocommerce/includes/admin/helper/class-wc-helper-updater.php on line 81
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We cant activate Woocommerce now and is causing us a big mess.
Thanks for posting the full error details.
The error itself is pretty generic on the Woo side. It would help immensely to get the Automator > Status report; perhaps you could paste that but remove the URLs (or send us a copy via our website).
One thing we’re wondering is if maybe you’re running the Woo Admin plugin separately, which was previously available as a separate plugin and was then merged into Woo.
If you do need to roll back, you can get old versions from the bottom of https://wordpress.org/plugins/uncanny-automator/advanced/.
No, we don’t use the Woo Admin plugin.
We restored the backup so we don’t have the status report from the plugin. You may do a test on your site first.
Sorry, do you mean you have a test environment we could use? It’s not something we can reproduce on our side (or else it would of course be fixed). Seeing the current status page even with a 4.x version of Automator (available at the link above) would help immensely.
WordPress Environment
Automator Version: 4.16.0.2
Action Scheduler Version: ✅ 3.6.1 /var/web/site/public_html/wp-content/plugins/woocommerce/packages/action-scheduler
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: ✅ 256 MB
WP Debug Mode: –
WP Cron: ✅
Language: en_US
External object cache: ✅
Automator cache: –
Background actions: ✅ Server EnvironmentServer Info: nginx/1.22.1
PHP Version: 8.0.30
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.81.0
OpenSSL/3.0.2MySQL Version: 10.6.12-MariaDB-0ubuntu0.22.04.1
Default Timezone is UTC: ✅
Remote Post: ✅
Remote Get: ✅ Automator statsTotal recipes: 8
Live recipes: 4
Recipes completed: 681
Completed in last 7 days: 7
Recipe logs: 694
Logs without completion status: 13
App credits left: Not connected
Recipes using app credits: 0 DatabaseAutomator DB Version: 4.15 /4.15
Automator DB Views Version: 4.15 /4.15
WP DB Prefix: wp_pe_
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Parent Theme Author URL: http://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page Status report informationGenerated at: 2023-09-16 01:59:58 +08:00
`Hi @ruen06 ,
Thanks for the additional details. Our dev team was able to take a look, and while there’s nothing obvious linking errors to Automator, they did have some questions and requests:
- Were files for Automator or Woo plugins manually uploaded to the server by FTP?
- Is there any chance any plugin folders were renamed and that there could be 2 versions of a plugin in 2 folders?
The error itself is happening when Woo checks for updates, where something is going wrong and a required object isn’t passed. It’s similar to this Woo ticket, where a conflict test is recommended. Do you have a Staging environment where you could switch to a default theme, then disable all plugins except WooCommerce, then activate Automator to see if it still happens, then activate other plugins to see when things fail?
We don’t use the filter affected in Uncanny Automator, but we do in Pro related to a license check. Had you had a version of Pro active during the previous fatal?
Thanks
Hi @ruen06 , we had another user report something similar and we reviewed the similarities to look for a pattern.
We did notice that both of you have Pro but it’s not activated; it would be good to confirm if this still happens with the license key from us activated. The error is related to a license call, so we wanted to make sure the Pro plugin was downloaded from our site and whether entering your license key made a difference.
Our developer also wondered if you could try downloading https://we.tl/t-lOgB9ZgrIY , then replacing the current version of that file by FTP at this path:
wp-content/plugins/uncanny-automator-pro/src/core/admin/licensing/EDD_SL_Plugin_Updater.php
While we can’t reproduce the issue ourselves to confirm it will work, this updates a library file that may be responsible for your issue.
Thanks! We will test and let you know.
- This reply was modified 1 year, 1 month ago by ruen06.
- The topic ‘Updating your plugin triggered Woocommerce error’ is closed to new replies.