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  • Hi, can you share more information in regards to your comment.

    Whenever this plugin has an update that I try to install IT FAILS EVERY TIME

    Do you receive any error messages? Does your site crash?

    Thread Starter joxie

    (@joxie)

    What always happens is this:

    From the WP plugin page, I see there’s a new version, so I click to update.
    WP then downloads the update, unpacks it, installs it, attempts to remove the old version and then reports that it “could not remove old plugin” and ends with a “Plugin update failed” message.

    If I could upload a screen shot, I still have have the one from when this first happened with WP 3.7.1.

    My site still works, but then I have to run FTP and delete the folder before I can reinstall the new version…and I generally have to wait a while (a few hours) before something unlocks the files, because FTP will always give me an error if I try to delete right after I attempt the upgrade.

    I hate updating this plugin because I know I’ll have to go through this hassle every time.

    Hi, I have tested this on a few of my testing platforms and I don’t have this issue. There must be something set up incorrectly in your WordPress setup. Does this happen only with this plugin or other plugins that you update through the same process?

    In regards to sharing of an image, there are many online sharing sites that allow you to share images. Just carry out a Google search. Here is a search link.

    Thread Starter joxie

    (@joxie)

    no, only with this plugin. And when it fails, I’m obviously deleting the plugin and all its files in order to load the newer one. Then when a newer new one comes out, I repeat the whole process.

    So right now, I am running v2.7.7.7 and can see what happens when it gets rev’ed again.

    Okay, can you next time you update the plugin make a note of everything that happens. You might also have a conflict with your theme or another plugin.

    This is definitely not a normal behavior and it is more strange because as you say it only happens with this plugin.

    On Windows – and it is only on Windows – PHP’s bundled GD library does not properly release all the file locks on loaded TTF files. As a result, the captcha font will be requested when a CAPTCHA is made, and the lock isn’t properly released until the server is restarted or a long timeout. This has been reported to the PHP team in the past as a bug in the GD library, they never fix it
    https://bugs.php.net/bug.php?id=24450

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Updating your plug-in fails every time’ is closed to new replies.