Updating WordPress 5.3

  • Resolved natashak1

    (@natashak1)


    4 years, 4 months ago

    Hi there I have tried to update our website to the new WP update 5.3 but I am having no luck. It comes up with this error msg
    Downloading update from https://downloads.wordpress.org/release/wordpress-5.3-new-bundled.zip…
    I have waited almost an hour and it still is on the same screen, I did do this about a week ago and it does eventually come up with an error msg

    I have called the host, they cant help on this matter. What should i do? Its my companies website so if i break it i am in BIG trouble. Please help Thank you

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  • Moderator t-p

    (@t-p)

    4 years, 4 months ago

    There are many more reasons that auto updating could have failed. We can only recommend what to do if one does occur.

    Try MANUALLY updating. Download WordPress again and unzip it, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. (NOTE: do not delete the wp-content directory or your wp-config.php file). Please read the Manual Update directions first.

    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups! See https://wordpress.org/support/article/wordpress-backups/

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