Title: Updating today
Last modified: August 21, 2016

---

# Updating today

 *  Resolved [lasset](https://wordpress.org/support/users/lasset/)
 * (@lasset)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/updating-today/)
 * When I updated my woocommerce today, it blanked out my webshop! I can now do 
   nothing at all with my shop at the moment.
    It doesn’t show up and the adminpage
   ligin is totally blank! Nice!
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Roy Ho](https://wordpress.org/support/users/splashingpixelscom/)
 * (@splashingpixelscom)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/updating-today/#post-4596678)
 * Please check your PHP error logs to see what triggered the fatal error.
 *  Thread Starter [lasset](https://wordpress.org/support/users/lasset/)
 * (@lasset)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/updating-today/#post-4596682)
 * Okej…
 * And how do I do that?? 🙂
 * As I wrote i can not access my page.
    The only way I have is via my webhost, 
   and can You in that case, tell me where I can find this file?
 *  [Roy Ho](https://wordpress.org/support/users/splashingpixelscom/)
 * (@splashingpixelscom)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/updating-today/#post-4596684)
 * Yes you can access it usually via your hosting control panel. And to give you
   access to your admin again assuming WooCommerce was the cause, you can use FTP
   or in your hosting control panel to rename the woocommerce folder to something
   else. That will give you back control.
 *  Thread Starter [lasset](https://wordpress.org/support/users/lasset/)
 * (@lasset)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/updating-today/#post-4596689)
 * Thanks for your help!
 * I’ve tested to rename the woocommerce-folder to 1woocommerce, putting the 1 in
   front of the original name.
    It didn’t help nothing… Still can’t access the shop.
 * Also wrote an email to my webhost-company to see if they can explaine what have
   happend. Hopefully I will get a response from them before summer… 😉
 *  [Roy Ho](https://wordpress.org/support/users/splashingpixelscom/)
 * (@splashingpixelscom)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/updating-today/#post-4596693)
 * If renaming it did nothing, that means the cause was not from WooCommerce. You
   may have other plugins that are not compatible with WooCommerce 2.1 and thus 
   when updating caused the issue.
 *  Thread Starter [lasset](https://wordpress.org/support/users/lasset/)
 * (@lasset)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/updating-today/#post-4596700)
 * OK.
 * I will test to rename all the other plugins and see if that helps.
    But I think
   it’s a little bit strange that an update so totally can shut down a site. I know
   that I’m supposed to take a back-up before updating etc. But I wonder how many
   who follows that advice. 🙂
 * I let you know what happend when I’m ready.
 *  Thread Starter [lasset](https://wordpress.org/support/users/lasset/)
 * (@lasset)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/updating-today/#post-4596730)
 * Hi again.
 * Now I’ve closed down (or more precise) renamed all of the other folders.
    And
   yes! it works. So, it’s just to start pulling away the number 1 in front of the
   pluginsfoldernames until I can find the one who is going to be sent to Mars… :-).
 * Thanks a lot for Your patiense and help.
 * Have e really nice day!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Updating today’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

## Tags

 * [updating](https://wordpress.org/support/topic-tag/updating/)

 * 7 replies
 * 2 participants
 * Last reply from: [lasset](https://wordpress.org/support/users/lasset/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/updating-today/#post-4596730)
 * Status: resolved