Support » Plugin: Feed Them Social - Page, Post, Video and Photo Galleries » Updating to latest version of plugin causes site not to load white screen

  • Resolved eagles051387

    (@eagles051387)


    I updated to the latest version of the plugin, and now with the plugin enabled i get a white screen. I have no errors in the logs at all. I am using php 5.4.16

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author slickremix

    (@slickremix)

    @eagles051387 So very sorry for the troubles. Can you edit your wp-config.php file and set wp-debug mode to true? Maybe that will show the error.

    Spencer

    Hi Spencer. I will do so and will let you know if there is anything of any use with debug enabled shortly.

    odd now it seems to be working. this morning i ran into this issue. I will keep you posted on this and if it happens again will instantly notify you if you could keep this post open for now please.

    Plugin Author slickremix

    (@slickremix)

    Absolutely, let me know if you see the issue again.

    Spencer

    Hi Spencer,

    Turns out I figured out what is triggering the site breakage. I have generated a short code fine I embed the shortcode into my websites home page. White screen. I turned on debugging and i see the following error.

    Fatal error: Cannot use object of type stdClass as array in /var/www/vhosts/quaero.aero/httpdocs/wp-content/plugins/feed-them-social/feeds/twitter/twitter-feed.php on line 393

    Once I remove the shortcode the site loads just fine.

    Plugin Author slickremix

    (@slickremix)

    Alright thanks for the info, that is a step forward. Can you submit the report from the System Info page of our plugin and also the shortcode you are using please?

    Spencer

    ### Begin System Info ###

    SITE_URL: https://quaero.aero
    Feed Them Social Version: 2.1.1

    — WordPress Configuration:

    WordPress Version: 4.7
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: Lexi Child 1.0.0
    PHP Memory Limit: 256M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 5.4.16
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 16M
    Post Max Size: 16M
    Upload Max Filesize: 16M
    Time Limit: 500
    Max Input Vars: 1000
    Allow URL File Open: On ()
    Display Erros: N/A

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    Akismet: 3.2
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.1.1
    Unyson: 2.6.10
    Wordfence Security: 6.2.8

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: No
    FB App ID for Like Button: No
    Twitter Consumer Key: Yes
    Twitter Secret: Yes
    Twitter Token: Yes
    Twitter Token Secret: Yes
    Instagram: No
    YouTube: No

    — Offset Post Limit:

    Offset Facebook Post Limit: None
    Hide Notice on Front End: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: l, F jS, Y \a\t g:ia
    Timezone: Kwajalein

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    ### End System Info ###

    [fts_twitter twitter_name=quaero_ltd tweets_count=6 cover_photo=no stats_bar=no show_retweets=yes show_replies=yes]

    I want to add that this is a site hosted on my plesk shared hosting server.

    Hi Guys are there any updates to this please?

    Plugin Author slickremix

    (@slickremix)

    So sorry for the delay, I’ve isolated the problem and have just made a push to version 2.1.2. I added credit in the changelog to you as well 🙂 Thanks again for pointing out the issue, using our plugin and being so patient!

    Spencer

Viewing 10 replies - 1 through 10 (of 10 total)
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