Support » Plugin: Feed Them Social - for Twitter feed, Youtube, Pinterest and more » Updating to latest version of plugin causes site not to load white screen

  • Resolved eagles051387


    I updated to the latest version of the plugin, and now with the plugin enabled i get a white screen. I have no errors in the logs at all. I am using php 5.4.16

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author slickremix


    @eagles051387 So very sorry for the troubles. Can you edit your wp-config.php file and set wp-debug mode to true? Maybe that will show the error.


    Hi Spencer. I will do so and will let you know if there is anything of any use with debug enabled shortly.

    odd now it seems to be working. this morning i ran into this issue. I will keep you posted on this and if it happens again will instantly notify you if you could keep this post open for now please.

    Plugin Author slickremix


    Absolutely, let me know if you see the issue again.


    Hi Spencer,

    Turns out I figured out what is triggering the site breakage. I have generated a short code fine I embed the shortcode into my websites home page. White screen. I turned on debugging and i see the following error.

    Fatal error: Cannot use object of type stdClass as array in /var/www/vhosts/ on line 393

    Once I remove the shortcode the site loads just fine.

    Plugin Author slickremix


    Alright thanks for the info, that is a step forward. Can you submit the report from the System Info page of our plugin and also the shortcode you are using please?


    ### Begin System Info ###

    Feed Them Social Version: 2.1.1

    — WordPress Configuration:

    WordPress Version: 4.7
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: Lexi Child 1.0.0
    PHP Memory Limit: 256M
    WP_DEBUG: Disabled

    — Webserver Configuration:

    PHP Version: 5.4.16
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 16M
    Post Max Size: 16M
    Upload Max Filesize: 16M
    Time Limit: 500
    Max Input Vars: 1000
    Allow URL File Open: On ()
    Display Erros: N/A

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    Akismet: 3.2
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.1.1
    Unyson: 2.6.10
    Wordfence Security: 6.2.8

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: No
    FB App ID for Like Button: No
    Twitter Consumer Key: Yes
    Twitter Secret: Yes
    Twitter Token: Yes
    Twitter Token Secret: Yes
    Instagram: No
    YouTube: No

    — Offset Post Limit:

    Offset Facebook Post Limit: None
    Hide Notice on Front End: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: l, F jS, Y \a\t g:ia
    Timezone: Kwajalein

    — Fix Twitter Time:

    Fix: No

    — Disable Magnific CSS:

    Fix: No

    — Fix Internal Server Error:

    ### End System Info ###

    [fts_twitter twitter_name=quaero_ltd tweets_count=6 cover_photo=no stats_bar=no show_retweets=yes show_replies=yes]

    I want to add that this is a site hosted on my plesk shared hosting server.

    Hi Guys are there any updates to this please?

    Plugin Author slickremix


    So sorry for the delay, I’ve isolated the problem and have just made a push to version 2.1.2. I added credit in the changelog to you as well 🙂 Thanks again for pointing out the issue, using our plugin and being so patient!


Viewing 10 replies - 1 through 10 (of 10 total)
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