Support » Requests and Feedback » Updating Plugins displays bizarre iFrame message

  • Resolved hausinteractive


    In WordPress 3.2.1 an iFrame appears when updating plugins via the GUI.

    So far I’ve seen it with both nextgen gallery and akismet plugins, it seems like the kind of problem that happens with ALL plugins.

    Here is a screenshot of how it looks

    – Why am I being presented with fullscreen/visual/html options?
    – Why is the little “spinner” still spinning even after the plugin has saved?
    – What does the manual “save” button do?
    – What exactly am I supposed to be entering in “enter title here” and textarea fields?

    Seems like none of this should be displaying with the exception of “success” or “fail”

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Ipstenu (Mika Epstein)


    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    WordPress is loading in an iFrame there, but you’re right in that you’re seeing the wrong thing. I would, at a guess, say that you’ve got a plugin conflict going on.

    Here is the full list of plugins that are active on the site (there are none inactive):
    – Advertising manager 3.4.19
    – Akismet 2.5.3
    – Author Avatar List 1.1
    – Avatars 10.0
    – Email Users 3.4.1
    – Enhanced WP-ContactForm 2.2.3
    – Event Calendar 2.3beta2
    – jQuery Colorbox 4.1
    – NextGEN Gallery 1.8.3
    – Rich Text Biography 2.7
    – ShareThis 5.0.0
    – User Photo
    – WP-Migrate-DB 0.2.1
    – WP Shopping Cart

    In poking around I tried to reproduce so I could look at the contents of the iFrame. The following did NOT trigger the problem:
    – Installing a new plugin (WP Supercache)
    – Activating new plugin

    Installing a new plugin and then updating it reproduced it so the problem seems to be limited to upgrading a plugin.

    I’ve added the iFrame source to pastebin here

    A cursory glance suggested it might have been nextGEN but disabling that did not remove the problem. Going to try to dig a bit deeper…

    Upon closer inspection, this looks to be a problem with WordPress core. The last line of the iFrame is “Just write.” which seemed like it would be unique among all the code in the site so I did this:

    root@server:/home/sitedirectory/wordpress# fgrep -R "Just write" *

    and got this:

    wp-admin/includes/post.php: <div id="wp-fullscreen-tagline"><?php _e('Just write.'); ?></div>

    If someone can take a look and confirm (and if confirmed add to an official bug list wherever it resides) that would be great.


    Moderator Ipstenu (Mika Epstein)


    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    Before you’re quick to label this a core bug, did you try turning off ALL your plugins and then updating one?

    I don’t see this issue on my test site, which doesn’t mean it’s not a weird conflict with your server and core, but we need to do more testing to be sure 🙂

    Good call. Disabled all plugins and went through the update process with one additional plugin installed at a time.

    Can run updates flawlessly with all plugins on with the exception of Email Users 3.4.1.

    Moderator Ipstenu (Mika Epstein)


    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    You mean that the problem only happens when Email Users 3.4.1 is installed?

    Oh … you did 🙂

    Okay, just FYI, you could tag this post with ’email-users’ and then not have to make a new one. This one has all the history too 😉 S’okay, though.

Viewing 6 replies - 1 through 6 (of 6 total)
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