Updating plugin fails – Could not remove the old plugin

  • Resolved James

    (@en7jos)


    10 years, 4 months ago

    Hi,

    I always experience an annoying error whenever I come to update BPS. The downloading, extracting and installing processes seem to go ok, but then it gets to the ‘removing the old plugin’ step and fails.

    I therefore always have to login in to shell access and manually delete the plugin folder, then reinstall the plugin from new, which is obviously a bit of a pain.

    Any thoughts of how to solve this issue please? All other plugins update fine, the problem is only with BPS. My server runs DSO PHP if that makes a difference. I have to manually change the ownership of some of the subdirectories in the admin folder to nobody:nobody in order for the plugin to work. Could that be the issue? Any advice of suggestions gratefully received!

    Thanks, James

    http://wordpress.org/plugins/bulletproof-security/

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  • Thread Starter James

    (@en7jos)

    10 years, 4 months ago

    Following the latest BPS update, I’m pleased to report that changing the ownership of the admin/htaccess folder and all its files to “user:nobody” and changing the file permissions to 775 seems to have done the trick. The last update went through fine without the previous ‘could not remove the old plugin’ error.

    Cheers, James 🙂

    Thread Starter James

    (@en7jos)

    10 years, 4 months ago

    …but unfortunately the file ownership and permission get reset back to user:user and 755 each time so I still need to login via the shell to change these before BPS will work again.

    Oh well :/

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